Forklift Operator Class A

Charles T. Cooper*** Norwich Drive, Clayton, NC **520

919-***-**** • ******.********@*****.***

Field Service Technician ~ Commercial Driver’s License Class A ~

DOT Medical Card

Certified Security Officer~

Forklift Operator ~ Railroad Conductor

Professional Objective: Dedicated truck driver with two years of experience seeking a position with an organization where I can utilize my knowledge of transportation regulations and safe driving practices to ensure safe and efficient delivery of goods.

Professional Summary:

13 years Manufacturing Associate Experience

2 years CDL Driver Experience

3 years Pump Maintenance

3 years Railroad Conductor

13 years of Warehouse Distribution Experience

Public Works (Water)

Standard Operation Procedures

Automated Radio Frequency (RF)

Environmental Health & Safety (EHS)

Baler

Front-End Loader

Bobcat

Pallet Jacks

Cherry Pickers

Reach Trucks

11 Years Forklift Operator Experience

Certified Security Specialist

Professional Experience:

Xylem Inc 5/2022-Present

Class A Driver Flatbed

Safely operate a Commercial Flatbed (CDL A) vehicle

Possess a Department of Transportation Medical card

Identify or verify equipment delivery or collection with customers and perform inspections assessing if damages are present

Maintain a detailed log of hours of service utilize Electronic Logging Devices (ELD) in accordance with state and Federal Motor Carrier Safety Administration (FMCSA) guidelines

Safely operate forklifts to safely load and secure equipment on and off trucks and trailers

Secure loaded items on the truck for safe over-the-road travel in accordance with Federal Motor Carriers Safety Administration (FMCSA), Federal Department of Transportation and local Department of Transportation guidelines

Travel locally to mobilize/demobilize small pump systems; Ensure pumping system and pipeline meet operational requirements.

Ability to work flexible hours & extended hours as needed (weekends, overtime and on-call rotations)

Some duties are location/site specific and additional duties may be required based on the business needs.

Xylem Inc 6/2017-5/2022

Field Service Technician/Pump Technician

Service skills and repair situation management

Lays pipe, and replace lines, set-up new sewer lines.

Flushes out pipes frequently to ensure clogging does not occur.

Responsible to complete all tasks from installation, startup, functional & performance testing, training, project closeout, warranty transition, service, and aftermarket contracts. Capability of handling PLC software modification a plus

Troubleshoot any issues with water pumps, to ensure water is flowing smoothly.

Set-up water pumps in manholes due to new construction.

Responsible to identify service requirements and manage site resources to complete the activities on time. On site management of other suppliers or Xylem resources as needed.

Conducts TotalCare equipment condition audits to establish service opportunities and potential actions to lessen Customer equipment downtime

Works with Customer’s representatives to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues. Timeliness, commitment to customer, and a driving sense of urgency is a requirement

Collaborate and manage customer communications (requests, complaints, observations, etc.) with the appropriate Xylem internal teams to bring timely resolution to Customer issues.

Review specifications, design and scope of supply of the assigned projects in order to have a clear and detailed understanding of the requirements to help streamline onsite service completion.

Customer Management and Communication Skills

Reporting and documentation

Responsible for timely completion and submittal of all activity reports (weekly) and other associated documentation.

Responsible to identify modifications to existing product/project documentation and communicate to Customer and Xylem project team for review & approval.

Responsible to ensure all equipment on site work per safety and quality requirements and per company and project specifications.

Follow and comply with all Environmental Safety & Health (ESH) policies.

Dillon Supply

Forklift/Crane Operator 8/2016–5/2017

Manipulate or depress cane controls to regulate speed and direction of crane and hoist movement according to written, verbal, or signal instructions.

Review manifest to ensure the quantities of the shipment are accurate.

Repair crane as needed.

Inspect crane for safety issues daily.

Determine if any parts are malfunctioning.

Complete job tickets, service quality summaries, and all other necessary paperwork.

Lift, position and place machinery, equipment or other large objects at construction sites and industrial facilities.

Drive trucks to worksites and unload trucks.

Place blocks and outriggers to prevent capsizing when lifting heavy loads.

Move levers and pedals to rotate crane on chassis to raise and lower crane boom and to raise and lower load-line.

Bolt boom sections together to extend or modify boom for pile driving or high lifting.

Work with in precise limits and standards of accuracy.

Operate crane according to signals from helper.

Start and stop crane engine.

Follow directions carefully.

CSX Transportation

Freight Conductor 5/2013 –7/2016

Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA)

Review instructions from dispatchers and yardmasters, and discuss with locomotive engineer and train crew

Inspect all equipment on cars prior to departures

Receive and transmit information by radio and telephone

Read and understand bulletins, work orders, and switch lists

Assist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings or air brake hoses

Work with customers to ensure accurate movement and placement of cars

Maintain awareness of surrounding area and suspicious activity to ensure rail safety

Operate locomotive equipment through the use of remote-control device.

Comprehend color and/or hand signals and systems

Quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions

Quickly respond (with the hand, finger, or foot) to visual symbols, signals and displays (sound, light, picture, etc.)

Ability to read and interpret a manifest by reviewing the list of cargo that was being carried by each railcar.

Utilized the metric system to ensure that the capacity and weight of the cargo on the railcars were not over the legal limit.

Education

Thomasville High School Diploma June 1998

Carolina Trucking Academy May 2022

Certifications

State of NC Certified Security Officer October 2019

Department of Transportation Medical Card

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