Customer Service Store Manager

Pamela S. Warren

*** ******** **

Lapeer, Mi ****6

989-***-****

******@*****.***

OBJECTIVE

Store Manager in charge of all operations. Opening and closing of stores and handling all job duties and supervising employees. Customer service excellence.

SUMMARY OF QUALIFICATIONS

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

• Assign employees to specific duties.

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

• Inventory stock and reorder when inventory drops to a specified level.

• Enforce safety, health, and security rules.

• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

RELEVANT SKILLS & EXPERIENCE

Leadership/Supervision

• Supervised staff of 4

• Store ordering

• Customer based calls

Production

• Computers, registers, lotto machines, scheduling, cleaning

• Merchandising shelves

Quality Control

• Responsible for opening and closing of stores

• Supervised staff and customers

EMPLOYMENT HISTORY

Wellness Ambassador/Shift Supervisor Rite Aid, Lapeer, MI 02/2017-03/2019

Assistant Manager Gus's Convenience Store, Mayville, MI 06/1998-10/2015

Postpartum Doula Michigan Family Doulas, Brighton, MI 01/2023-Present

Shopper/Delivery InstaCart, Lapeer, MI 02/2021-Present

EDUCATION & TRAINING

Diploma, Mayville Community Schools, Mayville MI, 1984-1987

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