Shift Leader Customer Service
Resume:
Bryce Richards
Trussville, AL *****
***************@*****.***
My name is Bryce! I’m 21 years old and currently I am a Shift Leader/ Bartender at Condado Taco in Mountain Brook. I have been in the restaurant industry since I could work! Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Leader/Bartender/Server
Condado Tacos - Mountain Brook, AL
July 2023 to Present
• Supervisor of 8+ Employees at a time
• Managed thousands of dollars in sells per day
• Managed all late night cash deposits and drops
• Training new employees for their role
• Designate specific jobs per role
• Provide great guest service at a high and efficient pace Server
Red Lobster - Trussville, AL
December 2021 to June 2023
• Excellent interpersonal skills.
• Maintained professional working relationships with colleagues, customers, and vendors.
• Manage a high volume of orders and money coming to me and back to customers. Licensed Realtor
Expert Realty Inc - Hoover, AL
January 2022 to April 2023
• Use proactive marketing and networking to generate high-potential leads and build a robust client base
• Educate buyers and sellers on all aspects of the housing market and property sales process
• Continually hone market strategy by tracking which campaigns generate the most interest
• Manage multiple contacts and clientele at one time
• Handle a high volume of money and make sure it is transported safely. Stocker
Target - Trussville, AL
August 2019 to April 2020
My position at Target included me working 8-10 hour shifts while communicating with guest and stocking over 20% of Target's store.
Host
Olive Garden
August 2018 to August 2019
• Courteously answer phone calls, welcome and seat guests, and present menus
• Prepare seat arrangements and organize reservations to ensure guest satisfaction
• Monitor dining room for proper cleanliness and supply levels
• Follow up with diners to ensure their satisfaction and address any additional requests
• Help fill restaurant with 100's of guest every night. Education
High school diploma in Real Estate
Hewitt-Trussville High School - Trussville, AL
August 2016 to May 2020
Skills
• Customer Service
• Sales (1 year)
• Math
• Time Management
• Serving
• Food service
• Restaurant experience
• Market Analysis
• Negotiation
• Contract Negotiation
• CRM Software
• Marketing
• Market Research
• Property Management
• Communication skills
• Social Media Management
• Communication skills
• Restaurant experience
• Bartending
• Serving
• Guest services
• Shift management
• Cash handling
• Sales
• Customer service
• POS
• Basic math
• Inventory management
• Cocktail experience
• Kitchen experience
• Food service
• Food industry
• Assistant manager experience
• Cash register
Certifications and Licenses
Realtor
January 2022 to January 2024
Licensed by the Alabama Real Estate Board of Commission. Registered with NAR and BAR. Food Handler Certification
July 2024 to July 2026
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