Yves-Marie Morisset
SUMMARY
Excel in communication, empathy, and teamwork, ensuring optimal customer
support and teammates collaborations.
Background working in fulfillment settings
EXPERIENCE
Amazon August 2019 to March 2021 Fulfillment department in New
Haven
Apple Rehabilitation - Physical Therapist Assistant
IGA Supermarket - Head Cashier
Fort Lauderdale, Florida + 08/1998 - 07/2003
+ Maintained records of daily transactions including sales receipts, cash received,
discounts issued.
+ Assisted customers at checkout by providing excellent customer service and
resolving any issues that arose.
+ Performed opening and closing duties such as counting money, balancing tills,
and reconciling discrepancies
+ Monitored register drawers to ensure adequate change was available
throughout each shift
+ Developed creative solutions for reducing costs associated with managing the
cashier staff.
+ Handled returns, exchanges, and refunds in accordance with company policy
while maintaining a high level of customer satisfaction
CONTACT
**********@*****.***
Bridgeport, CT 06606
SKILLS
+ Body Mechanics
+ Heavy caseloads
+ Confidential information
+ HIPAA Requirements
+ Patient Education
EDUCATION AND TRAINING
Associate of Science: Physical
Therapist Assistant
Keiser University
Fort Lauderdale, FL + 07/2003