Quality Assurance Customer Service
Resume:
CONTACT
Bangor, ME *****
**********@*****.***
PROFESSIONAL
SUMMARY
Motivated professional with a
commitment to top-tier performance.
Strong leadership and motivational
skills in addition to a focus on
customer satisfaction. Maximize
quality assurance through compliance
with regulatory guidelines and
training initiatives. Unwavering
commitment to customer satisfaction,
with the ability to build productive
relationships, resolve complex issues,
and win customer loyalty.
SKILLS
■ Cash Flow Management
■ Working Capital Management
■ Problem Solving
■ Financial Analysis
■ Financial Modeling
■ Financial Reporting
■ Audit Management
■ Budgeting and Forecasting
■ Tax Planning
■ Debt Management
■ Cost Control
■ Performance Metrics
■ Team Leadership
DAVID RATTLER
GENERAL MANAGER
EXPERIENCE
Manager in Training Serene Health Services - Brewer, Maine 02/2024 - 05/2024
Demonstrated ability to work independently as well as part of a team in order to achieve desired results.
■
■ Resolved complex issues quickly by applying creative solutions. Managed multiple tasks simultaneously while adhering to tight deadlines without sacrificing quality or accuracy.
■
Inventory Specialist Advanced Auto - Bangor, Maine 09/2023 - 02/2024
Determined inventory quantity needs, ordering more materials based on minimum or maximum levels.
■
■ Analyzed inventory data to identify trends and potential improvements. Arranged stock and materials for easy access by inventorying by size, weight and shape.
■
Utilized warehouse management software to manage products in multiple locations.
■
Owner Online Publishing - Bangor, Maine
04/2009 - Present
Managed the daily operations related to customer service, inventory management, and marketing.
■
Maintained a high standard of customer service through quality assurance checks.
■
Negotiated contracts and agreements with business partners, vendors, and customers.
■
Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
■
Developed strong relationships with vendors to secure favorable pricing agreements.
■
■ Created innovative marketing plans to drive business growth. EDUCATION
Masters : History Archaeology & Religious Studies
Kings Collage - London UK, 05/2012
Bachelor of Arts (B.A.): Music Composition & Theory University of Memphis - Memphis, TN, US, 06/1998
High School Diploma
Lee Senior High School - Marianna, 06/1986
Contact this candidate