Customer Service, Time management, Friendly and social, Team player

Anna Phan

SERVER

513-***-**** *************@*****.*** Fairfield Township, OH 45011

I've been in the serving industry for about 5 years. I have always been a team player. I love making sure everyone that I'm

working with and serving are comfortable around me.

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all

orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a

fast-paced environment.

SKILLS

+ Multitasking «Food and beverage pairings

+ Team Collaboration «Time management abilities

* Team Player = Guest Engagement

EXPERIENCE

SERVER Liberty Township, OH

In The Game September 2023 - May 2024

+ Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

+ Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.

+ Processed payments and completed register transactions accurately.

+ Resolved customer complaints and inquiries in a timely manner.

+ Prepared and served food and beverages to customers

+ Exercised focus and concentration to keep track of tables and remember orders.

+ Delivered customer checks and securely processed credit card or cash payments.

RESTAURANT SERVER West Chester, OH

‘Tasty Pho February 2020 - June 2022

+ Greeted and accommodated guests, building positive experience from first interaction.

+ Provided superior quality service to ensure highest satisfaction levels among guests.

+ Prioritized multiple tasks in dynamic environment and stayed calm and composed.

EDUCATION

HIGH SCHOOL DIPLOMA May 2022

Badin Highschool, Fairfield Township, OH

VOLUNTEER EXPERIENCE

VOLUNTEER Hamilton, OH

Caring Closet April 2022 - Present

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