Customer Service Sales Representative

MICHAEL LEIJA

*** ****** **, *******, ** ***** Cell 510-***-**** ***********@*****.***

SUMMARY

Friendly and enthusiastic, sales representative with over ten years of specialization in customer service and sales. Able to learn new task quickly and growing key customer relationships. Represent establishment with friendly, professional at all time.

Skills

Customer and Personal Service

Administration and Management

Time Management

Complex Problem Solving

Communications

Building and Construction

Mathematics

Coordination

Experience

TELLER 04/2016 to 10/2016

COMERICA BANK-ALAMEDA, CA

Had to provide good customer service to every customer

Making deposits, transferring money, making cashier checks, and making wires

Handling large amounts of money

KEY HOLDER 04/2015 to 10/2015

DANIEL’S JEWELRY-MILPITAS, CA

Provide customer service by greeting and assisting, customer, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Estimate consumer demand and determine the types and amounts of goods to be sold.

Instruct staff on how to handle difficult and complicated sales.

Inventory stock and reorder when inventory drops to a specified level.

Keep records of purchases, sales, and requisitions.

MEMBERSHIP SALES REPRESENTATIVE 01/2015 to 04/2015

CITY SPORTS CLUB- Hayward,CA

Use computers for various applications, such as database management or word processing.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Create and maintain, and enter information into database.

Greet visitors or callers and handle their inquiries or direct them to appropriate persons according to their needs.

Schedule and confirm appointments for clients, customer, or supervisors.

Make 100 calls, setup 15 appointments, and 4 membership sales a day.

DEALER, MANAGER 01/2008 to 09/2014

ALL STAR MARKETING-Fremont, CA

Deliver merchandise and collect payment.

Write and record orders for merchandise or enter orders into computers.

Explain products or services and prices and demonstrate use of products.

Door to door

Answer questions about product features and benefits.

Develop prospect list.

Order or purchase supplies.

Distribute product samples or literature that details products or services.

Set up and display sample or merchandise at parties or stands

Resolve customer complaints regarding sales and service.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

EDUCATION

HIGH SCHOOL DIPLOMA: Sports, Welding JUNE 2003

MANTECA HIGH SCHOOL-Manteca,CA

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