Cybersecurity. Software developer. IT admin

E D U C A T I O N A B O U T M E

E X P E R I E N C E

RANDY MOORE

T E C H S K I L L S

Ivy Tech Community College

Associates Degree in Software Engineering

Jan 2022- May 2023

Associates Degree in Applied Sciences

Aug 2018 - May 2021

Python

Java

HTML

CSS

Oracle Database

SQL

Automotive Engineering

Documentation/Data Entry

Direct Support Professional

LifeChoice LLC (Jun 2022 - May 2023, New Palestine, IN) A Quality Assurance Engineer certified in software engineering. Bringing a unique blend of theoretical knowledge and practical experience. Armed with a solid foundation from a software engineering degree, skills in testing methodologies and tools have been honed, enabling the crafting and execution of meticulous test plans and pinpointing defects with precision. Coupled with hands-on experience, the ability to analyze requirements, design intricate test cases, and conduct rigorous regression testing ensures the delivery of reliable and user-friendly software solutions, while continuously driving improvement in quality standards.

Assisted clients in developing independence skills through personalized plans and strategies.

Provided support in personal care tasks and household management to enhance client autonomy.

Organized schedules and facilitated communication between clients, families, and healthcare professionals to ensure effective support. Advocated for clients' needs within the community and promoted their integration into various activities.

Ivy Tech Community College

S O F T S K I L L S

Leadership: Provided guidance and support to team members in various roles, including training new technicians and advocating for clients' needs.

Communication: Effectively communicated with team members, clients, and stakeholders to ensure clarity and understanding. Problem-solving: Demonstrated strong problem-solving skills by resolving technical issues and complex customer inquiries. Adaptability: Adapted to dynamic work environments and changing client needs.

Teamwork: Collaborated with cross-functional teams to deliver exceptional results.

Time Management: Successfully managed time and priorities to meet deadlines and exceed performance targets.

Empathy: Displayed empathy and understanding while assisting clients and supporting customers through challenging situations. Premises Technician

AT&T (May 2023 - Current, Cumberland, IN)

Installed and maintained fiber optic connections in residential and commercial buildings to ensure reliable data transmission. Conducted thorough testing and troubleshooting of fiber optic infrastructure to identify and resolve connectivity issues. Documented all work performed and maintained accurate records of equipment and materials used for network maintenance. Provided training and support to team members on fiber optic installation and maintenance techniques.

P R O J E C T S

List Projects here

Direct Support Professional

LifeChoice LLC (Jun 2022 - May 2023, New Palestine, IN) Delivered exceptional customer service to clients with mortgage loans, addressing inquiries and resolving issues promptly. Managed client interactions related to loan servicing, ensuring clarity and understanding of loan terms and conditions.

Maintained high customer satisfaction by resolving complex issues and meeting performance targets consistently.

Collaborated with internal teams to streamline processes and enhance customer experience.

****.********@*****.***

Greenfield, IN

317-***-****

QUALITY A S S URANCE ENGINEER Linkedin Profile

Github

Contact this candidate