Customer Service Assistant Manager
Resume:
Emily Centron
Waukegan, IL *****
************@*****.***
I'm a motivated person to work, I have experience in the restaurant business and customer service. I'm an easygoing person, a quick learner, and responsible, I am also comfortable socializing with new people, and coming up with quick solutions.
Work Experience
Server/Waiter
Joe's Diner-Naples, FL
November 2023 to May 2024
• Family-oriented breakfast/ lunch diner.
• Socialized and assisted guests (many regulars).
• It's a fast-paced environment, got very busy often. Server
Real Seafood Company-Naples, FL
December 2022 to May 2024
• Fine dining services.
• Memorized a variation of menu items and guided guests to their ideal dining experience.
• Managed POS systems.
• Helped new staff to use the technical systems.
Server/Hostess
Swan River Seafood Restaurant & FIsh Market-Naples, FL January 2022 to December 2022
• Assisted and answered guests questions and concerns in person and through the phone.
• Memorized a variety of different seafood items and different types of dishes.
• Managed POS system
• Helped and worked in the fish market when needed.
• Made Reservations and guided guests to their experience Assistant Manager
Domino's-Naples, FL
June 2020 to June 2021
• Overseeing shift operations, ensuring company guidelines were met, and maintaining a safe and clean environment.
• Maintaining inventory and monitoring stock availability.
• Communicating clearly and professionally with employees and the general manager.
• Handling customer complaints and improving the customers experience Sales Associate/Cashier
Abercrombie & Fitch-Naples, FL
November 2019 to January 2020
• Communicated and assisted customers.
• POS Experience.
• Restocked and organized clothing for display.
Education
Cosmetology degree in Nail Technology
Bonita Springs Beauty School - Bonita Springs, FL
November 2023 to June 2024
Skills
• Host/Hostess
• Assistant Manager Experience
• Serving Experience
• Food Service
• Cashiering
• Restaurant Experience
• Kitchen Experience
• Food Preparation
• POS
• Retail Sales
• Guest Services
• Catering
Languages
• English - Fluent
• Spanish - Fluent
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