Customer Service Data Entry
Resume:
Kemala Cuffy
Spotsylvania, VA *****
*********@*****.***
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Work Experience
Caregiver/Personal Assistant
Home Instead-Manassas, VA
December 2023 to Present
Helping loved one in dressing up, toileting and conducting household tasks such as buying groceries and chores. Ensuring loved one is exercising, eating balanced meals, and taking medication in a timely manner. Providing a listening ear to loved ones, and showing care and support Sales Associate
BoxLunch-Fredericksburg, VA
December 2023 to January 2024
share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way
Burlington loss prevention
Burlington Coat Factory-Fredericksburg, VA
May 2023 to August 2023
1. Summer job
2. Loss prevention team member
3. Security skills
4. Able to handle cash
5. Efficient observer and monitor
6. Able to report suspicious activity
7. Critical thinker
8. Can stand for long periods of time
9. Excellent customer service skills
10. Sales associate skills
Buffalo Wild Wings Cashier
Buffalo Wild Wings-Fredericksburg, VA
May 2021 to August 2021
1. Summer job
2. Front end cashier/host
3. Fast pace working skills
4. Able to multitask proficiently
5. Problem-solving
6. Able to work the POS systems
7. Able to take phone calls
Wal-Mart Cashier
Walmart-Fredericksburg, VA
November 2020 to April 2021
1. Part-time position
2. Front end cashier
3. Handled cash transactions
4. Handled card/check transactions
5. Excellent customer service
6. Problem-solving
7. Fast pace worker
8. Able to get fast done in a timely fashion manner Team Member
Sonic Drive-In-Fredericksburg, VA
May 2020 to November 2020
1. Summer job
2. Fast food skills
3. Fast pace worker
4. Handled the POS system
5. Handled cash
6. Critical problem solving skills
7. Excellent customer service
8. Excellent customer support and communication skills Education
Associate of arts and science in Public Relations
Germanna Community College - Fredericksburg, VA
August 2023 to Present
High school diploma
Spotsylvania High School - Spotsylvania, VA
August 2019 to May 2023
Skills
• Loss Prevention
• CCTV
• Security
• Cash Handling
• Surveillance
• POS
• Host/Hostess
• Guest Services
• Cash register
• Sales
• Customer service
• Customer support
• Critical thinking
• CPR
• Typing
• Writing Skills
• Problem-solving
• Childcare
• Teaching
• Cash handling
• Retail sales
• Computer skills
• English
• Time management
• Communication skills
• Phone etiquette
• Product demos
• Inventory management
• Coffee experience
• First aid
• Animal handling
• Animal care
• Hospitality
• Caregiving
• Swimming
Certifications and Licenses
CPR Certification
Driver's License
January 2020 to June 2028
AED Certification
Child Development Associate Certification
First Aid Certification
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