Customer Service Package Handler

Skills

Experience

ALICIA DONLEY

Package Handler

708-***-**** **************@*****.*** Plainfield, IL 60544 I'm a hardworking, highly motivated individual willing to contribute my combined knowledge and skills to improve business success. Operates effectively in both solo and team settings, employing a proven work ethic to swiftly adapt to new processes and drive company goals. Resourceful and results-oriented, with a desire for growth and efficiency in meeting company goals and increasing service value.

• Customer Service • Teamwork and Collaboration

• Team building • Improvement plan knowledge

• Training and mentoring • Adaptability

• Problem-solving abilities • Goal-Oriented

• Priority management • Professional Demeanor

• Self Motivation • Adaptability and Flexibility

• Multitasking Abilities • Excellent Communication

• Time Management • Merchandise Restocking

• Feedback Acceptance • Honest Dependable

• Decision-Making • Organizational Skills

• Team Collaboration • Task Prioritization

Supervisor

MARIANOS, Plainfield, IL

October 2023 - Present

• Trained new employees on company policies, procedures and work ethics. Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.

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• Ensured that safety protocols were followed at all times by all staff members.

• Answered customer questions and made product recommendations according to needs.

• Coordinated employee schedules according to availability and approved shift changes. Cashier

MARIANOS, Chicago, IL

August 2021 - May 2023

• Operated cash register and accurately processed payments, returns, and exchanges.

• Maintained cleanliness of the checkout area by cleaning the register.

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Accurately processed customer payments using cash, credit cards, and checks.

• Developed strong customer service skills by providing efficient and accurate service. Education

References

• Managed large amounts of cash accurately during busy hours in a fast-paced environment.

• Developed strong customer relationships to support satisfaction and loyalty.

• Utilized problem solving skills to effectively handle difficult situations. High School Diploma

CICS Loomis - Longwood, 1309 W 95th St, Chicago, IL 60643 June 2023

References available upon request

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