Customer Service Retention

PAT SUTTON:

PHONE: 918-***-****

EMAIL: ***********@*****.***

Northeastern State University

NSU

****-****

Education: Bachelor of Arts and General Studies. Emphasis in Social Studies, Driver’s Education and Physical Education.

NSU

January 2020-May 2020

Education: Undergraduate Degree in Bachelor of Arts and General Studies with an Emphasis on Education.

Work Experience:

Advance Alarms

2021-Present and 2005-July 2020

Service Consultant

Fire Alarms, Burglar Alarms, Access Control and CCTV

Management: Customer Service, Contract Control and Enforcement, Cancellations and Customer Retention, Collections, Dispatcher of technicians and Inside Sales.

Liberty Public Schools

2020-2021

Taught: Middle School Science

Coached: Softball, Basketball and Track

Fat Boy Tactical

2012-2018

Management: Customer Service, Contract Control and Enforcement, Cancellations and Customer Retention, Collections

Proficiencies:

Excellent Problem /Solver/Marketing Skills

Public Speaker/ Confident/ Relatable and Reliable

Communication Skills / Critical Thinker

Strong Negotiation Skills/ Adaptive and Versatile

People Skills/ Strong Listener

References Upon Request

Contact this candidate