Outside Sales Support

May Kwan

480-***-**** ***********@*****.*** Peoria, Arizona

Professional Summary

** ***** ** ********** ********** in outside sales and account management. Demonstrated strengths in mushrooming accounts, sales support, problem-solving, and troubleshooting.

Excellent working knowledge of Salesforce, Microsoft Office products.

Assist in developing and establishing customers; leverage our various goods and services, optimize their product usage, and help clients maximize their profits.

Excellent oral and written communication skills.

Bilingual Chinese Mandarin and Cantonese

Employment History

US Foods Service, Phoenix, AZ Jan 2018 – Present

Territory Manager

Cold call, visit local businesses, and attend community events to generate leads to add to my book of business; $7.2M Portfolio in 2023.

Awarded the Multimillion Dollar Club, Reach for the Beach, Rising Star, and Scoop Champion awards for selling the most new launch products, exceed sales quota, and/or exceeding KPI thresholds.

Promoted US Foods product and services, identified new clients, and fostered relationships with existing accounts.

Focused on helping customers while achieving sales and profit goals established by the company.

Managed deliveries according to the routing schedule published by the transportation department; troubleshooted any problems that occurred during the order process.

Communicated with and collected accounts receivable as necessary, collaborating with the credit department and clients to collect all balances due based on approved credit terms.

AllPro, Glendale, AZ June 2011 – Jan 2018

Account Executive

•Collaborated with 3 sales professionals covering the Phoenix Metro area.

•Managed a portfolio of over 120 accounts.

•Proactively addressed customer challenges with speed and efficiency.

•Cultivated and maintained strong relationships with clients, ensuring satisfaction and loyalty for long term account relationships.

•Analyzed market trends and competitor activity to identify opportunities for growth.

Education

Arizona State University, Tempe, AZ May 2003

Bachelor of Science – Global Business in the School of Management

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