SHAKESHA HARRISON
Kings TeleServices
CCR Brooklyn NY
October 2022- Present
● Answering phone calls
● Making service request to the proper city agencies
● Transfer calls to the proper agencies
● Maintain in coming call volume
People Ready
Customer Services Bridgeport CT
September 4, 2014 - July 26,2017
● Waitressing
● Setting up banquet room for parties and meetings
● Maintenance and Satering Set-up
● Catering events for parties over 75-200 people
Raw Curve Media LLC
Assistant Manager Brooklyn NY
June 20, 2015 -September 24, 2015
● Contacting and set up meetings with clientele
● Filing mail and forms
● Having team meetingsand future projects
● Budjget for production and equipment
Century 21 Department Stores
Floor Sales/Stock Manhattan, NY
November 2004 - June 2006
● Keeping each clothes section neat and organized
● Helping customers pick and choosing items and retrieve them from the stock room
● Folding clothes and set up displays of the merchandise
● If there is no more items in a style switch it around and replace it with something else in stock keeping the floors looking full (no empty spaces) Return items to the floor it belongs on
● If pricelabel is missing write down the item number, brand and price then stick a note on it so it could be relabeled to be put back on the sale floor
● Inventory check
● Scan items on sale
● Put new sticker over the item old price with the new sale price
● Scan in stock room for sale items totake to the floor Administration for Children Services
Medical Clerk Brooklyn NY
September 25, 2000 - July 18, 2004
● Creating medical charts
● Logging medical history into ACS database
● Retrieving medical history for children and family
● Contacting doctors and making appoinments
Administration for Children Services
Receptionist Brooklyn NY
August 25, 1998 - August 27, 2000
● Signing in clients
● Receiving/ delivering mail to caseworker
● Answering telephone
● Notifying caseworker of clients arrivals
● Cleaning /maintaining play area for visit
Babysitter
At home babysitter Brooklyn NY, Bridgeport CT
November 2012 - March 2021
● Private Childcare Provider
● Help take care of newborn to adolescents
● Maintain a safe environment
Education
State Department of Social Services
Job Training Bridgeport CT
October 6, 2011
● Achievement Certificate Awarded
Access Globel Security Corporation
Security Guard Training NY NY
March 2011
Prospect Heights High School
GED Awarded
Summary
● Ability to accurately follow instructions
● Patience
● Highly Motivated
● Strong Customer Relations
Skill
● Microsoft Word
● Powerpoint
● 75 wpm
Cuties Catering & Decorations LLC
Owner
March 2017 -Present
● Cooking
● Baking
● Decorating
● Set up parties
● Deliveries
● Cater parties ( Birthday, Holiday, Family Functions, Bridal & Bachelor, Business Functions)