Information Technology Test Engineer
Resume:
IZHAR SAEED
Milpitas, CA
**********@*****.***
https://www.linkedin.com/in/izhar-saeed-2533ba24a
Information Technology Specialist (Network/Security/OS) Proven history of developing cost-effective testing methods, deploying complex networks, and managing lab network infrastructure.
Highly technical and innovative professional with 15+ years of experience in testing software/network systems and providing high-quality functional products to customers in a continuous integration environment. Instrumental in creating test cases/environments, test plans, use cases, requirement traceability matrix, defect reports and automating test cases. Proven success in executing test cases on Network Firewalls, Network Switches, and DSL Routers using Different OS, traffic generators, virtualizations platforms, and other software needed for ensuring product quality and high-test coverage. Hands-on experience in analyzing product requirements and reporting software issues found during product testing.
Expert in handling high-value projects, negotiating quality criteria with customers, and scripting automated System Test. Team-player demonstrating a high level of energy, accuracy, and thoroughness.
Competent to monitor applications & software systems, write/execute test scripts, write bug reports, design tests to mitigate risk, and carry out stress testing, performance testing, functional testing, and scalability testing.
Recognized for excellent interpersonal, communication, and problem-solving skills with an aptitude to collaborate with the product team, customers, and development team. Core Competencies
Software Testing & Evaluation Administration, Configuration, Installation, Deployments and Design of Lab Networks Firewalls, Switches, Routers, VPN Gateways, and Wireless Networks Network debug and Restoration Project Management Team Collaboration Cross-functional Collaboration Software Issues Troubleshooting & Debugging Software QA Compliance Teambuilding & Training CAREER HIGHLIGHTS
Timely completed all projects while staying within timelines and accomplished future roadmap by communicating and collaborating effectively with multiple global remote teams in 2 different time zones.
Recognized for maintaining lab infrastructure consisting of almost 10 different networking setups of multiple Firewalls, switches, console servers, PDU, and Virtualization Servers.
Promoted to the position of Staff Test Engineer from Associate Engineer for Maintaining high-quality assurances levels by executing nimble and effective yet standardized testing practices.
Collaborated with remote QA team members from multiple locations for performing all network & QA tasks.
Developed professional skills and performance of 2 to 3 new team members by providing training in an open and motivational environment.
Maintained high-quality assurances levels by executing nimble and effective yet standardized testing practices. PROFESSIONAL EXPERIENCE
Sonicwall Inc. – Milpitas June 2012 –February 2024 Staff Test Engineer, January 2016 – February 2024
Provided top-level support in testing Sonicwall Next Generation Firewall platform suite along with Sonicwall Gen7 Virtual platforms, EDR and Secure Access platforms. Utilized Aptest and Testrail tools for testing different features in Sonicwall Firewalls by creating, executing, and regularly updating test plans. Followed the steps mentioned in the software bug report to accurately validate fixed software issues. Tested various Firewall and networking features by deploying test setups with in-depth technological knowledge. Closely collaborated with a top-performing hardware team for hardware upgrades, patch releases, and Firewall Storage module testing.
Played a key role in reporting issues found during testing different Network and Security features HTTP, FTP, DNS, DHCP, VLAN, IGMP, SMTP, POP, IMAP, NAT, VPN, SSLVPN, Global VPN, VoIP, Telnet, SSH, Gateway Antivirus, AntiSpam, Intrusion Prevention, Content Filter, Geo-IP, Botnet, Failover & LB, HA, API, GUI, SSLVPN, VPN.
Enhanced user experience by maintaining proper follow-up on the customer software issues by reliably recreating in the QA environment and regularly assisting developers in validating the fix.
Delivered technical training to the Technical Publication team for enhancing their technical knowledge and thoroughly reviewed administration guides for different Firewall features.
Python scripting to automate feature testing utilizing 25+ Windows/Linux VMs, FWs, EDR software and Cloud based management software.
Successfully eliminated manual Dos-prompt commands for generating ICMP requests and Changed Windows network interface settings by researching and developing the C# Windows Application. Test Engineer 2, DellSonicwall June 2012 – December 2015 Created test cases with title, description, procedure, and expected results for Sonicwall WANOptimization products. Reviewed product specifications and product admin guides. Conducted functional, system, longevity, scalability, and performance testing in an efficient manner.
Ensured trouble-free software use and good performance by developing and maintaining setups, including VPN between Firewalls, WAN optimization appliances, switches, ESX server/VMs, and WANem devices.
Provided exceptional support to developers and technical support teams in software issues debugging, which was founded during testing and reported by customers.
Reduced development cost and time by reporting, debugging, and following up on the software issues found during testing.
Test Engineer, 2Wire Inc. – San Jose October 2006 – April 2012 Prepared and executed Test Plans from requirement specifications, RFCs, and DSL Standards for Home DSL routers. Validated software features by executing software test cases and improving test plans. Performed functional testing of different DSL router features using IXIA IxLoad and reporting issues found during testing.
Established a test environment with DSLAM, Switches/Routers, IXIA, and Windows OS clients and Windows OS servers.
Minimized testing time from days to hours by automating testing of DSL Routers PSU functionality using Python.
Utilized IXIA Automate RFC2544 to run TCP/UDP performance throughout testing for different packet sizes. Software QA Engineer, N-Tron Inc. – Mobile 2005 – 2006 Collaborated with developers to understand, debug and isolate issues. Executed manual test cases and analyzed test results for Industrial Ethernet Switch features, IGMP, RSTP, VLAN, port mirroring, port redundancy, and firmware upgrade. CERTIFICATIONS
Career Essentials in Cybersecurity by Microsoft and LinkedIn, March 7, 2024 StudySection Certified in Computer Networks (Foundations), March 8, 2024 StudySection Certified in Python (Foundations), March 20, 2024 EDUCATION
MS Electrical Engineering, September, University of South Alabama – Mobile, Alabama BS Computer Engineering, University of South Alabama – Mobile, Alabama TECHNICAL PROFICIENCIES
Switches and Routers: Dell S60, S3048, S4810, Dell Power Connect, Dell N-series, Sonicwall Switches, HP Procurve, Cisco Catalyst, Cisco 2600
Firewall Features: DPI-SSL, NAT, Switching, Routing, Authentication, Access Rules, Logging and Storage, Failover and Load Balancing, High Availability, SD WAN, Syslog Network Security: Gateway Antivirus, AntiSpam, Intrusion Prevention, Content Filter, Geo-IP, Botnet Network Protocols: HTTP, FTP, DNS, DHCP, VLAN, IGMP, SMTP, POP, IMAP, NAT, VPN, SSLVPN, Global VPN, VoIP, Telnet, SSH
3G/4G/LTE/5G: ATT USB800, Verizon MR5400, Orbicspeed and T-Mobile Link zone devices Network Traffic Generators: Ixia explorer, Ixia IxLoad, iperf, Jperf, Spirent Avalanche Virtualization Servers: VMware, Hyper-V, AWS, Linux KVM Firewalls: Sonicwall Gen5, Gen6, Gen7, NSv (Virtual) Windows Server: Active directory, LDAP, Radius, SSO, HTTP/FTP server, Hyper-V API Testing: SonicOS API testing using Linux CURL and Postman Wan Optimization: Sonicwall WXA (TCP, SMB, CIFS)
Programming Languages: Python, C#, C++
Bug Tracking Tools: JIRA, Bugzilla
Test Plan Repository: Aptest, Testrail
Operating Systems: Windows 7, Windows 10, Windows 2019 Server, Ubuntu, CentOS Miscellaneous Software: Teams, Ring Central, Zoom, MS Office Suite (Word, Excel, Power Point, Visio, Outlook)
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