Shift Manager Quality Control
Resume:
Julie Keyes
Bartender and server
Milford, MA ***57
************@*****.***
To secure a position in the service industry that will leverage my serving, bartending, management, and interpersonal skills to optimize organizational sales and profits. Authorized to work in the US for any employer
Work Experience
Bartender/Server
Juniper - Wellesley, MA
January 2015 to Present
Part of an amazing menu with a strong staff, bar program, and amazing food. Bartender and Server
P.F. Chang's China Bistro, Inc. - Natick, MA
January 2012 to November 2017
I was a trainer and a key-holder/shift manager when they needed me. In addition to my regular bartending and serving shifts
Bartender
Walden Grille - Concord, MA
July 2010 to December 2011
I was in charge of opening and closing the bar and it's cleanliness. Did most of the liquor inventory. Server
Anthony's Pier 4 - Boston, MA
June 2010 to December 2010
Server/Bartender
Solea Tapas Restaurant and Bar
March 2008 to July 2010
Started as server and promoted to bartender
•Assisted in expansion of service from 175 to 285 occupancy restaurant
•Full time server and bartender with highest liquor and wine sales
•Assisted in liquor inventory and quality control
Bartender
Cheesecake Factory, Prudential Center
September 2002 to March 2008
Awarded Employee of the Month in 2003 and 2007
•Established extensive clientele that generated significant annual revenue for restaurant
•Participated in new store opening in Braintree, Massachusetts, in 2007
•Consistently high scores on quality service control reports from guests Bartender/Server
Cheesecake Factory, Prudential Center - Boston, MA March 2002 to March 2008
Manager
California Pizza Kitchen, Prudential Center - Boston, MA November 1998 to March 2002
Manager
California Pizza Kitchen, Prudential Center
August 1999 to March 2001
Promoted to manager, responsible for staffing and scheduling entire front of the house, ordered beverages/liquor, and provided day-to-day management of operation and staff
•Managed planning, staffing, and execution of new store opening in Farmington, Connnecticut manager
California Pizza Kitchen, Prudential Center
November 1998 to August 1999
Server
Marriott Corporation - Boston, MA
February 1989 to November 1998
at Waves Fine Dining
June 1998-November 1998
•Successfully transitioned to fine dining environment in top quality hotel on the Boston Waterfront Bartender/Supervisor
Marriott Corporation
February 1990 to June 1998
Bartended and managed staff for a fast paced, upscale, sports bar establishment
•Won employee of the month award for high levels of customer satisfaction
•Cross-trained in every aspect of the restaurant's operation in order to provide back-up support for the management team
Bartender/server/supervisor
Marriott Corporation - Springfield, MA
February 1989 to June 1998
Server
Marriott Corporation
February 1989 to February 1990
Won Employee of the Month award for high levels of customer satisfaction Education
Bachelor of Arts in Communications, Public Relations University of Massachusetts Amherst - Amherst, MA
September 1990 to May 1993
Associates
Holyoke Community College-Holyoke - Holyoke, MA
September 1988 to May 1990
Skills
Restaurant Server, Waitress
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