Lead Solution Consultant
Resume:
JOAB BEN STIEGLITZ, MSOM
M: 571-***-****
****.*********@*****.***
SUMMARY:
Lead Solution Consultant at UKG Federal with 13 years experience seeking to transition to Lead Solution Consultant position. Have an MS in Organization Management focusing on Leadership. EMPLOYMENT:
LEAD SOLUTION CONSULTANT
UKG 2010 - 2024
Wrote requirements, specifications, workflows, use cases, and other functional documentation for Kronos webTA and UKG GovTA customers.
● Defined, designed, customized, configured, and implemented Kronos webTA at: Architect of the Capitol, Appalachian Regional Commission, Bureau of Alcohol, Tobacco, Firearms and Explosives, Broadcasting Board of Governors, Bureau of Engraving and Printing, Bureau of Fiscal Stability, Customs and Border Patrol, Commodity Futures Trading Commission, Drug Enforcement Agency, Department of Homeland Security, Department of Commerce, Department of Justice, Department of Labor, Environmental Protection Agency, Federal Bureau of Investigation, Federal Communications Commission, Federal Deposit Insurance Corporation, Federal Election Commission, Federal Trade Commission, Government Printing Office, General Services Administration, Library of Congress, Merit Systems Protection Board, National Gallery of Art, National Labor Relations Board, National Science Foundation, Office of Personnel Management, Pension Benefit Guarantee Corporation, Patent and Trademark Office, Small Business Administration, Securities and Exchange Commission, Smithsonian Institution, U.S. Agency for International Development, U.S. Department of Agriculture, U.S. Marshal Service, U.S. Secret Service, Department of Veterans Affairs
● Worked as an individual or within a team on software consulting projects to meet specific federal government customer requirements.
● Provided support, maintenance, and administration. LEAD SOLUTION CONSULTANT
UKG 2017 - 2020
Implemented Workforce Telestaff for UKG customers
● Defined, designed, customized, configured, and implemented Workforce Telestaff for:
● City of Amarillo Fire Department, Broward County Sherrif, Brownsburg Fire, Calgary Roads, Clark County Fire, Clayton County, Coral Gables Fire, District of Columbia Fire Department, Fairfax County Fire Department, Grand Prairie Fire Department, City of Houston Fire Department, City of Houston Police Department, Humble, Marion County Sheriff’s Office, Indianapolis Airport Fire Department, Lake Havasu Fire Department, City of Milford Police Department, Metropolitan Police District of Columbia, Palm Springs Fire Department, Pierce County Fire Department, Port of Seattle Fire Department, Pueblo City Fire Department, Salt Lake City Police Department, Santa Fe County Corrections and Sheriff’s Department, Sarasota County Fire Department, South Bend Police Department, South Metro Fire Department, Torrance County Fire Department, Tracy Rural Fire District, Truckee Meadows Fire Protection District, United States Secret Service
EDUCATION:
JOAB BEN STIEGLITZ, MSOM
M: 571-***-****
****.*********@*****.***
2 of 3
Masters of Science in Organization and Management, Leadership Specialization Capella University, Minneapolis, Minnesota,2009
Project Management Professional
Project Management Institute, 2007
Bachelor of Arts in German Literature
Rutgers University, New Brunswick, New Jersey, 1988 SKILLS:
Problem-Solving
Critical Thinking
Written and Verbal Communication Skills
Work in Teams or Independently
Expert Organization Skills
Creativity
Attention to Detail
Responsibility
Workforce Telestaff
RELEVANT TRAINING:
● Dimensions TeleStaff: Implementation Collaboration
● Dimensions/Telestaff: Dimensions TeleStaff Integration
● Dimensions/Telestaff: TeleStaff Perspective
● Dimensions/TeleStaff: Use Cases
● Getting Started with Dimensions
● Industry Overview: Public Sector
● Introduction to Pro Workforce M
● TeleStaff: Project Team Fundamentals
● Workforce Central/TeleStaff Integration
● Workforce Ready Basics
● Workforce TeleStaff Go Further: TeleStaff
● Workforce TeleStaff Making Solution Decisions: TeleStaff
● Workforce TeleStaff Phone and Outbound Features
● Workforce TeleStaff Workforce Telestaff Project Team Fundamentals OBSOLETE
● Workforce Central TeleStaff: Integration
● Workforce Central, Using the Application
● Workforce Dimensions Essentials
● Workforce Dimensions Module Demos
● Workforce Dimensions Tailoring the Solution
● Workforce Ready: New User Experience
● Workforce Scheduler Core Concepts TeleStaff
● Workforce Timekeeper Configuration
● Workforce Timekeeper Core Concepts TeleStaff
JOAB BEN STIEGLITZ, MSOM
M: 571-***-****
****.*********@*****.***
3 of 3
REFERENCES:
William Cunniffe
Director, Federal Professional Services
UKG
*******.********@***.***
Sarah Morrow
Project Manager
UKG
************@*******.***
Jonathan Mihok
Principal Solutions Consultant
UKG
********.*****@***.***
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