Data Entry Customer Service
Resume:
Virginia Rodriguez
Accounting Clerk
***** ****** ** ***********, ** 92392
***********@******.***
Objective
Strong problem-solver and analytical thinker seeks administrative position to improve the workflow and processes in an office setting through the application with over 20 years of administrative experience and excellent communication skills.
Key Skills
Exceptional Client Relations
MS Word, Excel, PowerPoint
Data Entry
Insurance Verification
Spreadsheet Creation
Retention Management
Medi-Soft
CPR Certified/First Aid
HIPAA Certified
Assessment of Customer Records
Medical Law & Ethics
Excellent Phone Etiquette
Office Management
Electronic Customer Records
Work Experience
Valley PBS- Fresno, CA June 2020-Present
Accounting
Recording Transactions and Matching for Amex/Visa/Amazon
Scanning and Uploading Receipts to Match End of Month
Reconcile Files for both daily and monthly files
Input Credit Cards
Data Entry into QuickBooks
Answering phones for Membership
Entering Pledges
Daily Deposits
Royal T Management-Fresno, CA May 2020-June 2020
Assistant Manager
Provide excellent and attentive customer service while conducting tours of the homes and community
Process and evaluate all applications adhering to the Community's qualifications
Prepare move-in paperwork
Explain agreements, rules and documents to our new resident(s) at move-in
Collect and deposit rent
Serve all appropriate notices
Produce and update appropriate reports
Perform move-out inspections and process move-out dispositions
Schedule and supervise maintenance staff and vendors
Adhere to all policies and procedures
White and Bright Family Dental- Fresno, CA January 2019-May 2020
Medical Biller Specialist ( laid off due to COVID 19)
Help build relationships with patients to assist through appointment to billing process
Provide excellent customer service in person and over the phone
Ensure processes and procedures are completed within compliance
Data entry to manage patient accounts accurately and timely
Maintain patient records within HIPPA standards
Manage letter distribution for past due accounts
UEI College- Fresno, CA May 2017- November 2018
Registrar
Managed all student request for scheduling and student record inquires
Provides leadership, management and coordination for the daily operations of the registrar’s office
Develops effective collaborative partnerships within departments to ensure successful budgetary outcomes
Compliance officer ensuring all regulations were adhere to properly and timely
ADA coordinator responsible for student and staff evaluation and processing of proper accommodations
Class formation and instructor scheduling
Graduation review and processing of all final grades and transcripts
Dry Creek Medical Group- Fresno, CA September 2016- May 2017
Medical Biller and Coding
Verify accuracy of billing data and revise any errors.
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered
Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
Operate typing, adding, calculating, or billing machines.
Answer mail or telephone inquiries regarding rates, routing, or procedures.
HR Block – Fresno, CA November 2004- May 2008
Tax Preparer / Office Manager
Client relation specialist- interviewing clients to obtain additional information on taxable income and deductible expenses and allowances.
Effectively use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
EDUCATION
UEI College -Medical Billing and Coding Specialist
References upon Request
Contact this candidate