Customer Service Manager

Location:

Posted:

July 05, 2024

Vivian Fisher

Floral Manager/Customer Service Manager

704-***-**** **********@*****.***

PROFESSIONAL EXPERIENCE

Harris Teeter – Indian Land, SC OCT 2018 -Present

Floral Manager

·Provide premier customer service, including greeting customers and answering their questions.

·Forecast and planning of sales weekly and for all major holidays and local events.

·Ordering supplies for the department and monitoring vendor relationships.

·Manger department innovatory and budget.

·Manage visual merchandise throughout the store

·Manager and train employees within the department, ensuring arrangements are designed in a variety of sizes, styles and price ranges, and products.

·Manage online orders.

·Process, package, stock and maintained floral products according to standards, cleaning work areas.

·Responsible for overall direction and coordination and evaluation of the department.

·Manager, interviewed, trained, and managed the direction of the department.

JP Morgan Chase Tax Project – Charlotte, NC Mar. 2014 – Mar 2018

Tax Return Clark –

·Reviewed all tax returns to be mailed to the IRS

·Processed checks for IRS

BI-LO – Charlotte, NC Jan 2006 – Jan 2001

Floral Manger

·Provide premier customer service, including greeting customers and answering their questions.

·Forecast and planning of sales weekly and for all major holidays and local events.

·Ordering supplies for the department and monitoring vendor relationships.

·Manger department innovatory and budget.

·Manage visual merchandise throughout the store

·Manager and train employees within the department, ensuring arrangements are designed in a variety of sizes, styles and price ranges, and products.

·Manage online orders.

·Process, package, stock and maintained floral products according to standards, cleaning work areas.

·Responsible for overall direction and coordination and evaluation of the department.

·Manager, interviewed, trained, and managed the direction of the department.

Depository Trust Clearing Corporation – New York, NY. Jan 1979 – Jan 2001

Réorganisation Associate

·Received outbound and inbound calls from New York Stock Exchange brokers and bankers.

·Data entry for stockbrokers securities.

·Worked in vault filing stock and bonds, processed certificates on deposits

·Microfilmed municipal bonds and stocks

·Corresponded with brokers daily for the reorganization of their companies.

·Worked on DTCC delivery dock Anne underwriting department.