Production Supervisor Customer Service

JS JOB.V SMITH

Merrillville, IN ***** 219-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Looking to retain a supervising role and utilize my leadership skills to motivate staff and production teams as well as warehouse to improve productivity and meet organizational objectives. Energetic supervisor with extensive knowledge of expense planning, budget control, and productivity strategies. Been in management for over 8 years and counting.

SKILLS Management 1 &2

Forklift Operator

Hazmat

Leadership

Remote and Overhead crane

Lean / 6 Sigma

Production/Warehouse

WORK HISTORY PRODUCTION SUPERVISOR 03/2022 to CURRENT Eurotech.

Overseeing 10-15 employees at a tempering glass company Ensuring compliance with policies and rules, prioritizing safety, fostering teamwork, maintaining open communication, providing daily reports, working closely with quality control, identifying and addressing defects, problem-solving, and demonstrating leadership.

FORMAN 11/2021 to 02/2022

Gerresheimer Glass

Supervising 30-40 employees at a manufacturing glass company for pharmaceutical companies

Providing daily reports, utilizing production systems, ensuring compliance with rules and regulations, handling disciplinary actions, maintaining communication with upper management and union officials, promoting a safe work environment, and striving for customer satisfaction. PRODUCTION SUPERVISOR 11/2018 to 05/2021

Albanese Confectionery Group

Supervising three departments (kitchen, depositing line, and packaging line) with 30-50 employees per shift at a family-owned manufacturing company

Ensuring availability of products, maintaining machine and equipment functionality, understanding production processes, communicating with upper management, conducting pre-shift meetings, handling disciplinary actions, and promoting a safe work environment.

SUPERVISOR OF OPERATIONS/DOCK 08/2014 to 10/2018

WORKER/FORKLIFT DRIVER

FedEx Freight

Supervising operations, performing dock work, and operating forklifts at FedEx Freight

Ensuring safe loading and unloading of trucks, managing paperwork, and facilitating product delivery.

CUSTOMER SERVICE/LOADER 03/2016 to 07/2017

Lowe's

Assisting customers with shopping needs, including inquiries, locating merchandise, and loading items

Supporting check-out processes, replenishing stock, and utilizing power equipment.

RECEIVING/FORKLIFT DRIVER 03/2014 to 09/2014

Menards

Providing customer service in the receiving department, unloading trucks, separating products, and stocking them in respective departments Handling heavy lifting and ensuring efficient order fulfillment. STACKER 06/2013 to 02/2014

Southern Wines and Spirits

Stacking boxes weighing 30-50 lbs on pallets, wrapping them, and preparing them for loading onto trucks

Maintaining a clean work environment.

LABOR 03/2010 to 04/2013

Jantech Maint, Company Contractor/US Steel

Performing assigned cleaning tasks in various areas, such as washhouses and offices.

EXPO 08/2007 to 02/2010

Quaker Steak N Lube

Preparing food and providing customer service.

MACHINE OPERATOR/FEEDER/COIL 10/2004 to 08/2007

BANDER/CRANEMAN

US Steel

Logging trucks, writing bills on coils, banding coils, operating machines, transporting coils, and loading/unloading trucks.

EDUCATION High School Diploma

Lew Wallace High School, Gary, IN

Construction Technology 02/2010

Ivy Tech Community College, Gary, IN

ADDITIONAL

INFORMATION

Pop Warner and High School football coach.

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