Fellow

Joseph Sambuco

352-***-**** ********@*****.*** linkedin.com/in/joesambuco

Proven Leadership Digital Transformation Collaborative Team Building Innovation-driven and motivated Technology Leader with extensive experience managing digital transformations and delivering innovative solutions across diverse business sectors. Demonstrates a proven track record in forging strategic partnerships, driving business growth, and fostering proactive team development to ensure strategic roadmaps align with overall company objectives. Expert in creating and implementing processes and policies that streamline core operations. Career highlights include contributions to high- performance work cultures and a demonstrated ability to collaborate effectively across all organizational levels. Areas of Expertise

Team Collaboration Product Management Cross-functional Team Management Creative Problem Solving Mentorship and Coaching Strategic Planning Process Improvement Engineering Leadership Multi-Year Roadmaps Product Management Site Reliability Digital/Cloud Transformation Enterprise Architecture Application Integration Customer Relationship Management E- commerce Retail Park Operations Media and Entertainment Travel and Hospitality Agile champion (Scrum/Kanban/SAFe, SixSigma) Togaf 9 ITIL Web and Mobile UI/UX design JavaEE/J2EE Python Go .Net (C#, VB, VBA) Git GitHub GitHub Actions

Ansible Concord Terraform Digital Modernizations Google Cloud Platform Amazon Web Services Experience

ULTIMATE KRONOS GROUP

Fellow Architect – Cloud Transformation and DevSecOps 2023 - Present

Directed comprehensive SAAS modernization initiatives for build and deployment patterns for Google Cloud, Azure, and VMWare projects to better enable decentralized DevSecOps adoption across 5000 multi-tenant SAAS applications.

Integrated cloud-native services into production deployments to establish frameworks for secure onboarding using GitHub, Actions, Jenkins, Ansible, and Terraform.

Established and implemented an Internal Developer Platform to streamline engineering efficiency with Google Cloud resource deployment using Backstage, Kubernetes containers, and HCL Packer images.

Drove implementation of security policies and procedures across all DevOps practices, enhancing infrastructure as code.

Led digital transformation initiatives, aligning business strategies with cutting-edge technologies to drive innovation and operational excellence.

Spearheaded the adoption of advanced analytics and machine learning models to optimize business processes and improve decision-making capabilities.

Trained and mentored talented and diverse teams, driving strategic roadmaps and organizational design to align business needs with company goals and objectives.

Realized a reduction in developer issues by 25% and a reduction in costs by $125K+ monthly through standardizing tooling processes and educating a high-functioning team on the developer platform.

Led the integration of Generative AI technologies to enhance product innovation, automate routine development tasks, and improve customer engagement, resulting in a 30% increase in user satisfaction and operational efficiency. Projects: Cybersecurity SDLC lead and champion, Datacenter Migration of UKG Pro, CICD modernization, .Net containerization of Core Application, Developer Acceleration Portal implementation, Greenfield container architecture ad pipeline design, Observability MVP on DataDog, Grafana, and Splunk, Architected strategy for Kubernetes automation, Docker and machine images, Public Speaker at PlatformCon24, designed build pipeline GenAI MVP Technologies: Google Cloud, Amazon Web Services, VMware, OpenStack, Azure, Jenkins, Terraform, GitHub, GitHub Actions, DataDog, Splunk, TerraTest, GitHub Advanced Security and CodeQL and Dependabot, Spotify Backstage, GitHub Actions Runner Management (GARM), Ansible, Netflix OSS, Java, GoLang, Python, C#, .Net Core, Azure DevOps, Team City, BitBucket, Artifactory, Terragunt, Junit, Packer, Docker

COMCAST / XFINITY

Director of Solutions Engineering 2021 - 2023

Directed the JD Power award-winning product roadmap and operational strategy for innovative smart home products and services, including IoT sensor solutions, smart thermostats, WiFi sensors, and both professionally monitored and self-monitored home camera security solutions with continuous video and live video streaming of RDKC camera devices, reaching 1.2M customers.

Joseph Sambuco

Conducted comprehensive evaluations and analyses of blueprints, design, and development processes for 23+ smart home, voice, and activation projects, ensuring alignment with market needs and customer expectations.

Spearheaded the development and implementation of a streamlined, cutting-edge cloud-based system for continuous video and live video streaming of RDKC camera devices, enhancing operational efficiency and user experience.

Directed and implemented the integration of Voice AI technologies in Amazon Alexa projects, integrating home automation with continuous video streaming and motion detection AI, resulting in a 20% increase in customer satisfaction and engagement.

Integrated AI security camera technology to enhance image quality in low-light conditions or generate missing parts of images, improving the effectiveness of security and surveillance systems.

Advanced home automation by incorporating motion recognition in smart cameras, enabling identification of family members and generating alerts for unknown individuals, thereby enhancing security and user convenience. Projects: AWS platform optimization, Video Depth of Interest, Video Area of Interest, Smart Home Voice integration design, Live Video WebRTC implementation, AWS ECS to Fargate migration, Amazon Kinesis Video Streams refinement, Google Looker reporting, GCP Video AI Object detection and Natural Language AI Sentiment MVP, Scala to Java migration, Python Django reporting, Data Dog, Splunk, Elastic implementation, Legal and Privacy champion Technologies: Amazon Web Services, Kinesis Video Streams, Kinesis Data Streams, Lambda, Sagemaker, Recognition, Open WebRTC, Matter, RDK-C/V, HLS Live Video Streaming, Redis, SQS, SNS, Breeze, Twilio, STUN/TURN, Sockets, IoS and Android, DynamoDB, Looker, Python Django, Elastic, Kibana, Splunk, DataDog, Scala, Java, GoLang AMAZON WEB SERVICES

Senior Manager – Solutions Architecture 2018 - 2021

Led a $200M+ AWS sales revenue pipeline with month-over-month growth of 15% in AWS adoption revenue across global markets.

Directed all strategic vision and guidance for a talented team of 42 Solutions Architects, ensuring alignment with business objectives and client needs worldwide.

Utilized practical knowledge of AWS services and solutions to drive the design and delivery of innovative cloud architectures tailored to meet and exceed client requirements across industries such as Travel & Hospitality, Oil and Gas, Technology, Health and Life Sciences, Manufacturing, and Media and Entertainment.

Spearheaded the Digital Innovation and Culture of Amazon Programs, integrating cutting-edge methodology of working backwards and Amazon Press Release authoring to transform organizational culture, business processes, and drive digital growth globally. Personally drove 6 Fortune 100 customers from considering digital to all-in on cloud in one year.

Led Migration and Modernization initiatives, optimizing on-prem, hybrid, and cloud infrastructure and services to enhance scalability, security, and performance across various sectors.

Authored and delivered Amazon A to Z IC to Manager and executive writing mentorship programs for AWS teams worldwide including Amazon.com, Amazon Web Services, Amazon Web Services Executive committee (Andy Jassy CHOP) and Amazon Fulfillment.

Served as technical advisor and subject matter expert for clients worldwide, providing thought leadership and best practices for cloud adoption and optimization across diverse industries.

Hands-on work utilizing drones equipped with camera AI capabilities for anomaly detection in crops for precision farming, for detecting anomalies in solar panels, for detecting anomalies in oil and gas pipelines, and detecting anomalies in power and light infrastructure.

Oversaw and developed AWS Robomaker, integrating newly created console IDE and AI and ML features into AWS Robomaker robotics models, addressing commercial robotics industry customers' needs.

Created widely adopted customer facing Digital Innovation Solution Design (DISD) program leading Digital Transformation and Digital Innovation workshops across top fortune 500 company executives and technical leaders.

Hiring Bar Raiser and Bar Raiser Mentor in charge of developing processes that bring diverse talent across Amazon.

Founding member and program manager for the Military Apprentices program for Amazon Web Services hiring. Projects: Technical program leader for AWS RoboMaker launch in 2018, Disconnected Cloud and IoT customer Experience for cruise and rail industry, Digital Twin MVP for Manufacturing, Cloud Adoption Framework presenter for Digital Transformation projects, Culture of Innovation presenter to C-Suite, Technical Field Member for Travel and Hospitality, Fintech, Robotics, Media and Entertainment industries, Military Apprentice Program, Writing bar raiser program leader. Joseph Sambuco

WALT DISNEY PARKS AND RESORTS

Senior Manager – Engineering Excellence 2017 - 2018

Led cross-functional teams to deliver cutting-edge travel and hospitality solutions.

Managed all strategic solutions architecture and operations for 35+ onshore and offshore engineers with direct oversight of worldwide digital transformation for the “Parks as a Platform” microservice architecture for Disney Parks and Cruise lines.

Defined comprehensive reference architectural guidelines, forecast models, and standards through the adoption of cloud methodologies and practices, modified agile software development processes, testing strategies, and streamlined CI/CD pipelines, resulting in a cost savings of $30M through streamlining architecture of property management systems, point of sale systems, central reservation systems, and customer relationship management systems.

Spearheaded a cloud-native and Agile culture across Sales and Booking client and Property Management Systems, fostering rapid innovation and continuous improvement across engineering teams through cross organizational continuous feedback loops, education opportunities, and innovation RnD experiments.

Directed the comprehensive design of the Next Generation Experience Initiative, resulting in the development of the $35M+ Magic Band, My Magic Plus, and the My Disney Experience solutions for Disney Parks, Resorts, and Cruise Lines on a global basis. Projects: Adaptive Payment Platform, Parks as A Platform API, Travel Trade Direct Connection, Core Services Modernization, Property Management Modernization, Offsite Hotels, POS replacement, Door Lock Encoding, GDPR (General Data Protection Regulation), Cloud migration and modernization, Ticketing Replacement Senior Manager – Engineering, Integration Services Delivery of Hospitality 2008 - 2015

Oversaw all operational leadership for onshore, and offshore developers, including delegating workload, implementation of Agile development practices, and personnel evaluations.

Served as Scrum Master and Product Owner across four separate studios.

Successfully merged all services into a unified and manageable solution through implementation of Sonic and Progress Enterprise Service Bus across all parts and resorts, driving a reduced application landscape with overall cost savings.

Implemented continuous delivery and integration, zero downtime, service versioning, and database versioning utilizing Oracle database technologies resulting in zero downtime for mission-critical applications.

Managed a high performing integration team of engineers regarding solutions estimation, architecture and design, and software development best practices for Next Generation Experiences and Travel Trade modernizations. Projects: Magic Band and My Magic+ program leader, Resort Door lock/BLE implementation across WDW, CICD program lead, Database Archive Purge, SOA/EAI optimization, Avaya Voice Technology design and operations, Performance Engineering program leader

RCG GLOBAL SERVICES

Senior Engineering Director 2016 - 2017

Drove all operational leadership for 50+ senior manager and technical resources globally to drive complex projects in commercial and industrial development.

Developed and implemented core company competencies in solutions engineering, web and mobile application development, and test automation leading to revenue generation of $40M+.

Managed a wide variety of technical projects related to Enterprise Architecture, UI/UX Services, Agile, Site Reliability Engineering, and DevOps process design.

Ensured implementation of strategic roadmaps regarding big data, quality assurance, user interfaces, and service-oriented architecture.

Directed complex projects from creation through completion in direct collaboration with Fortune 100/500 clients, including management of RFPs, contracts, and microservice architecture. Projects: Travel Trade Integration, Sales UI refactoring, Mobile Automated testing, AWS KMS encryption migration, Enterprise Problem Analysis, Agile methods implementation, Big Data POC, Engineering Microservices solutions NBC UNIVERSAL STUDIOS

Senior Technology Manager 2015 - 2016

Managed daily activities in web and mobile development for Universal Orlando and Hollywood Parks ticketing web-stores, ensuring 99.9% system availability.

Led the design and launch of the EZ Rez™ ticketing system, introducing date-driven ticketing for Universal Hollywood.

Implemented agile processes for managing ongoing backlog and future capital projects.

Managed a team of software developers and analysts in a fast-paced, multi-site ticketing and e-commerce environment. Joseph Sambuco

Acted as primary contact for communications with business lines and partners on front gate operations and development activities.

Spearheaded vendor management for all online and ticketing solutions, including web and mobile initiatives.

Collaborated on high-visibility initiatives to implement the latest web and mobile technologies.

Built cross-departmental relationships to manage goals, design solutions, prioritize deliverables, and coordinate resources. Projects: Travel Trade Integration, EZ Rez Ticketing System (Hollywood UI and Mobile Redesign), Galaxy front gate ticketing modernization, Universal Orlando UI Redesign, Mobile Redesign (Native Hybrid) INDEPENDENCE BLUE CROSS BLUE SHIELD

Program Manager 2007 – 2008

Managed and collaborated with a team of six direct project leaders and technologists to coordinate efforts for companywide

$2.5M improvements initiative including SDLC change and testing activity.

Spearheaded project efforts on enterprise-wide environment gap analysis project to identify procedural, technological or resource gaps within testing environments including recruitment of new talent.

Co-Implementer of ITIL best practices across IT and business constituents.

Facilitated design and code review meetings, monitoring, organizing and appraising the status of the enterprise to management from time to time.

Responsible for the authoring and maintaining architecture models and taxonomies, project charters, context diagrams, data flow diagrams, ERD's and event diagrams.

THE UNITED STATES NAVY

Information Systems Specialist (Top Secret) 2000 - 2008

Navy Achievement medal recipient, serving as IT/IS specialist during Operation Iraqi Freedom, and Enduring Freedom wars.

Active overseas involvement in Operation Iraqi Freedom, and Enduring Freedom conflicts.

Analyst within the National Defense University in Washington, DC., designing war game simulations for US and NATO forces. Education & Credentials

WALDEN UNIVERSITY Doctorate in Business Administration (Currently Enrolled) KELLER GRADUATE SCHOOL OF MANAGEMENT Master's Degree in Engineering/Technology Management DEVRY UNIVERSITY Bachelor’s Degree in Computer Science CERTIFICATIONS Google Cloud Digital Leader AWS Certified Cloud Practitioner AWS Solutions Architect Associate TOGAF Certified Enterprise Architect Microsoft Certified Systems Engineer Kepner-Trego Problem Solving and Decision Making ITIL Planning, Protection, and Optimization ITIL Service Management SCRUM Master International Scrum Institute Six Sigma Black Belt international Scrum Institute

SPEAKING PlatformCon24 CWO Digital Developing Crash-Safe Streaming Apps with Proven Methods Intel & Meet the Boss Roundtable Angelbeat Gartner Symposium Synapse Summit AWS re:Invent AWS Summit Open Travel Alliance Summit AFFILIATIONS Board Treasurer - Lake Harmony Rescue Squad (full P&L responsibility) Board Member Open Travel Alliance Board Member - The Movie Studio Inc. Board Member - xFusion Technologies, Inc. The UNIVERSITY OF PHOENIX

Adjunct Professor 2010 - 2017

Faculty Instructor of Information Technology

Instructed AS and BS courses focused on Management of Information Systems, Internet Business and Technology, Java Programming core and Advanced Java Programming.

LAKE SUMTER STATE COLLEGE

Adjunct Professor in Organizational Management

Responsible for assembling syllabus and schedules, creating and teaching course content, and mentoring students on key topics.

Instituted face to face instruction as well as online hybrid learning, which lent to student success

Instructor for Bachelor level course focused on Management of Information Systems and Organization Management.

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