Human Resources Program Manager

Summary

A talented and dedicated Human Resources Management professional with an MBA in Human Resources and knowledge in the field of Staffing and HR policy.

EDUCATION

Kaplan University

B.S. Management & Information Systems concentration in Human Resources

MBA Human Resources

CORE COMPETENCIES

Knowledge of Human Resources terminology, the use of related systems

Ability to use MS Access to generate data and reports

Knowledge of and ability to use Microsoft Word, Excel software, and Outlook e-mail

Ability to maintain confidentiality

Ability to supervise

Knowledge of Oracle, Fieldglass, Kronos

Knowledge of PeopleSoft/SAP

Knowledge of Bullhorn/People net

Onboarding-new Hire Training and Development

HR experience in a Manufacturing environment

PROFESSIONAL EXPERIENCE

Adecco 04/2018 – present

Strategic Program Manager

Provides consultative support and guidance order management fulfillment

On-Boarding new employees. Processing payroll and maintaining personnel records.

Manages order escalation and provides recommended solutions and strategies to improve delivery and order fulfillment

Coordinates and consults with hiring managers

Provides Account Managers and recruiting staff with feedback, reporting data, and overall best practices to help improve overall order management results and service delivery

Plan, collaborate, coordinate, execute and participate in program related meetings and events, on and off site

Manage Employee relations, Works in a highly collaborative, hands-on, fast paced, team-oriented work environment Responsible for the overall financial operation and profitability of the branch. Assists in the preparation of detailed annual budget including projected hours

point of contact for all questions related to HR corporate programs

Staffmark 03/2016-04/2018

Market Manager

Responsible for the overall financial operation and profitability of the branch. Assists in the preparation of detailed annual budget including projected hours, sales, operating expenses, gross margin and profit contributions. Maximizes profitability of the branch by developing and monitoring the pay/bill structure to ensure proper gross margin levels. Ensures order fill rates for temporary assignments, temp-to-hire and direct hire placements meet or exceed established targets for the branch

Provides overall management direction and support to branch employees. Establishes priorities in office activities. Maintains an efficient and skilled staff by interviewing, hiring and training employees. Schedules, assigns, and reviews work of staff

Responsible for appraising employee performance, recommending status and salary changes, and maintaining compliance with company policies and procedures. Ensure timely and accurate payment of wages to staff by overseeing the submission of payroll boards, where applicable

Conducts regular staff meetings to ensure staff is aligned with branch and company goals

Ensures customer satisfaction with Company services by monitoring current activity, making adjustments to plans or services as needed

Makes regular in-person visits to customers to ensure satisfaction and to identify additional customer needs and opportunities to grow business. Arranges job shadows and other value-added services

PrideStaff 02/2015-03/2016

Staff Consultant

Administered human resources policies and programs in the areas of recruiting and staffing, employee orientation, compensation, and Affirmative Action Plans. Ensured office compliance with federal and state employment laws.

Coached and counseled managers on day to day employee relations questions.

Handled Code of Ethics and Employee Relations Investigations.

Engaged Legal counsel in complex/escalated Employee Relations issues including EEOC charges, ADA accommodations, and harassment.

Was responsible for leadership/employee training including: New hire orientation, Open Enrollment, Diversity, Code of Ethics, Sexual Harassment and Management and Leadership Development.

Assisted managers in developing the skills needed to manage employees effectively.

Provided guidance to managers on interpretation of company policy.

Reviewed, edited, and made suggestions on employee disciplinary actions including performance improvement plans, written/final warnings, suspensions and terminations

Coordinated annual performance appraisals and annual benefits open enrollment.

Processed unemployment claims

Assisted managers with performance appraisals, merit and STI process; tracked due dates for multiple locations and reported on outstanding performance appraisals by manager

Conducted and maintained exit interview database

Facilitated HR sponsored employee roundtables

Kirkland and Company 03/2010 – 04/2015

Program Manager

Simos Solutions 08/2009 – 03/2010

Human Resource/Recruiter

Apollo (contract) – Atlanta, GA 08/2009 – 03/2010

Human Resource/Payroll

REFERENCES FURNISHED UPON REQUEST

Contact this candidate