Computer Engineering Customer Service

Akeno Morrell

Miami, Florida 786-***-**** *******@*****.*** LinkedIn

profile summary

New computer engineering graduate with a robust foundation in problem-solving and a dedicated commitment to excellence. Eager to contribute to design and development projects, leveraging proficiency in Python to support companies and pioneer innovative ways of connecting with customers.

education

BA of Science, Computer Engineering January 2022 - December 2023

Florida International University (FIU), Miami FL

Dean's List: Fall 2022, Spring 2023.

GPA 3.51 Honors Cum Laude.

MS of Science, Engineering Management January 2024 - Expected 2025

Florida International University (FIU), Miami FL

GPA 3.84

skills

Technical: Intermediate Knowledge: Java, C++, Python, Swift, VS-code.

Platform: Windows, Linux, Unix and Mac OS, IOS, Android.

Test equipment: Oscilloscope and Voltmeter.

Software: Microsoft Office (Word, Excel, Outlook, SharePoint)

Key Competencies: Problem-Solving, Data Analysis, Customer Service, Management, Research Skills, Leadership

projects

LOW-COST BUOY Miami FL May 2023 - December 2023

Team leader

Collaborated with a diverse interdisciplinary team of 4 engineers, ensuring a cohesive and timely design and implementation.

Conducted hypothesis testing on three concept designs to ascertain optional solution, considering factors such as cost, power, and reliability.

Defined workflows using Garnett charts in development process, covering 5+ phases from conceptual design to final testing and release.

Utilized Visual Studio Code for effective code editing and debugging to increase code efficiency by 15%.

Implemented test plan, executing test cases by ascertaining requirements for software product development; analyzed, debugged, and troubleshooted issues with configuration.

work experience

Miami Dade County Miami FL May 2024 – August 2024

Fleet Management Intern

Collaborate with team members to implement data-driven strategies for operations efficiency.

Assess EV compliance to ensure alignment with sustainability goals.

Analyze vehicle downtime and work order duration to identify trends and areas for improvement.

Evaluate fuel consumption patterns to support cost-saving initiatives.

Develop and maintain detailed reports on fleet operations.

The Container Store Miami FL May 2015 - Present

Order Processor

Managed store facilities resulting in a substantial reduction in Curbside pickup time by 60%, and an increase in efficiency order accuracy by 20%.

Cultivated and nurtured strong interpersonal relationships with clients, fostering a client-centric approach that increased client satisfaction and retention.

Flexibility to execute, adapt, prioritize, and multi-task in a fast-paced environment at a high-growth company.

Managed inventory control, order processing, and procurement to ensure accurate stock levels, timely order fulfillment, and cost-effective supply chain management.

Conducted regular audits, and trained staff to maintain a safe and compliant working environment.

certifications

App Development with Swift-Associate, Oct 2023 Issued by Apple.

Digital Forensics Fundamental Skills, April 2023 Issued by Florida International University.

Contact this candidate