Senior Manager Customer Services

PRABHJOT KAUR

** ********** *******, *******, ** L7C 1Z9

************@*****.*** 437-***-****

Objective

Providing Outstanding Customer Services Skills, Problem Solving and Well Organized. Seeking a position in a fast-paced organization to improve customer satisfaction.

Work Experiences:

Visa Counselor

Dhaliwal Education Services (Aug 2021-Feb 2024)

Punjab, India

Career Explorer Pvt. Ltd (Aug 2016 - July 2021)

Punjab, India

Providing counsel and information regarding visa application process to the applicants.

Organizing and managing relevant documents and paperwork.

Answering any queries and providing support for visa-related matters.

Performing administrative duties such as filing, scanning, and organizing documents.

Creating and maintaining an accurate and well-structured filing system.

Managing the update of visa records in the system. Education -

Bachelor of Business Administration Panjab University, India Skills -

• Effective workflow management

• Microsoft Office, Word, Excel and PowerPoint

• Team Leadership

• Attention to Detail

• Time Management skills

• Exceptional interpersonal communication

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