Human Resource Resources

SAMUEL QUASHIE

HR Admin Operations Specialist

(MBA-HR & ADMIN, CIHRM, B.COM, LLB)

Date of birth: 04/09/80

Nationality: Ghanaian

Email: ************@*****.***

P.O Box MC 3421 Takoradi -Ghana

Tel #: (00-233-**-***-**** (Ghana)

WhatsApp #: (00-233-***-**-****

PROFILE

HR Expertise who can meet project deadlines in fast faced environment. Respond rapidly and refocus on new priorities

Samuel is a Human Resource Practitioner with the Chartered Institute of Human Resource Management -(CIHRM) Ghana and a Senior Professional with the Human Resource Certification Institute-USA and in work practice for over 15 years.

Currently the Head of Human Resource at Menergy Group International; an Oil and Gas Service Company, Samuel spearheads the Human Resource operations of Group Menergy in Ghana and across its Global offices in Abidjan, Angola, Cameroun, Congo, Gabon, Namibia, Nigeria, Mauritania, Senegal etc. providing HR business solution and operations for our partners and clients such as Transocean, Baker Hughes, ENI, Seadrill, Bolette Dolphin Drilling, Borr Drilling, Ensco, Valaris and many others in the Oil & Gas industry in the area of labor and crew management. These invariably have contributed to the success story of Group Menergy.

Prior to joining Group Menergy in 2008, Samuel worked with Provident Insurance Company Ghana and Fidelity Bank Ghana Ltd in similar capacities. In all previous companies, Samuel played a key role in achieving and boosting clients and revenue targets as well as addressing client and employee issues effectively.

Samuel Quashie holds an Executive Master Degree in Business Administration (HR Option) from Kwame Nkrumah University of Science and Technology (KNUST), Bachelor’s Degree in Commerce from the University of Cape Coast, along with several other Post Graduate certificates in Human Resource Management and Organizational Development.

Samuel has a Bachelor of Law Degree (LLB) from Ghana Institute of Management and Public Administration (GIMPA) which is aimed at augmenting and leveraging full potentials in HR legal advice and representation.

AREAS OF EXPERTISE

Company HR policy Making & Procedures

Manpower Planning & Budgeting

Job design

Training and Development

Recruitment planning

Onboarding & Induction

Talent Acquisition

Compensation Benefit Plan.

Employee Relations

Grievance handling.

Human Resource Information System

Workforce Development and Planning

Workplace Design,

Workplace Health, safety & Wellbeing

Expertise in local labour & international laws

ISO Compliant

Organizational Development

HR legal advice

EDUCATION

1.LLB (Bachelor of Law) – 2023, Ghana Institute of Management and Public Administration (GIMPA)

2.MBA (Master of Business Administration) – 2012, Kwame Nkrumah University of Science and Technology (KNUST).

3.B.COM (Bachelor of Commerce) – 2008. University of Cape Coast

4.HND (Higher National Diploma) – 2002, Cape Coast Technical University

5.SSSCE (Senior Secondary School Certificate) – 1998, Mfantsipim School

TRAINING AND CERTIFICATION

CIHRM- HR Training Certification.

English & French Labor Laws – Seminar Certification

Ghana Labor Law -Seminar Certification

ISO HR-Audit Certification

Advanced Excel Certification

Microsoft office specialist.

SAP, ERP & HRIS Training - HR Software Certification

PROFESSIONAL WORK / EMPLOYMENT EXPERIENCE

01/09/2008 - Till date: Key Accountabilities as Head of HR and Administration - MENERGY GROUP

Recruitment Responsibilities.

Identify the Vacancy, Manpower planning and budgeting.

Job design and designation. Prepare Job description.

Job Posting and advertisement through recruitment channel.

Source candidates using a variety of search methods to build a robust candidate pipeline

Screen candidates by reviewing resumes and job applications, and performing phone screenings

Summarize CVs for easier evaluation by the departmental heads.

Arrange interviews schedules for the shortlisted candidates.

Collects and assesses CVs, supervising walk-in applicants,

Meet and Greet the Candidates. Help them to fill the forms, explain procedures.

Conduct and Coordinate Primary round interviews.

Screening the candidate’s documents for further steps.

Assist candidates for Technical Rounds, review the interview performances.

Collect the feedback and report to the project managers,

Prepare offer letter and contract documents, offer and negotiation.

Employee Back ground Checks, Certification Validation

Check and Verify Certification and its authenticity and approval

Give feed back to the candidates via email.

Take ownership of candidate experience by designing and managing

Onboarding & Induction

Welcome New Employees, introduce the Organization in detailed

Introducing new hires to their team members.

Arranging product and services with company demos and presentations

Explain about the company, Visions and Goals.

Providing new hires with manuals, guidelines, and passwords, as needed.

Prepared onboarding kits and an office tour.

Detailing all new hires' initial tasks and answering any queries.

Ensuring new hires have the necessary technical assistance to set up their hardware and software.

Gathering and filing all paperwork related to new hires.

Organize all staff inductions & onboarding to ensure that the process is effectively carried out.

Explain main terms and conditions of employment contract and non-disclosure agreements.

Explain HR policies and procedures.

Explain about probation period, training period.

Explain about performance evaluation and goal.

Handover HR handbook and Standard of Procedures.

Explain Organization Chart, company vision and policies.

Introduce in the team. Providing reporting procedures and policies.

Company rules, Security, Health and safety and Data protection,

Support the personnel section, with proper employee database and updating.

Prepare and maintain with updating of employee data sheet.

Monitor timely update of personnel records (personal details, position, appraisal & training

Directing employees on all human resource issues /queries and actions to resolve in time.

Insurance Coverage; providing insurance coverage for employees as well as project

Administrative Responsibilities.

Act as the face of the employee personal assistant for the company

HR Daily operations and coordination.

Provide day-to-day support and solution to line/Project managers on all human resource issues.

Ensure all policies and procedures are updated with the employees.

Maintain database of applicants for various positions.

Maintain employee Personal Files.

Also, to keep updated on labor related changes in relation to visa processing. Process submits and follows

up on all the company official relations/ transactions.

Provide clear communication between the organization and employees.

Forming a basis for treating all employees fairly and equally.

Setting and managing employee expectations.

Establishing guidelines for supervisors and managers.

Forming a basis for developing the employee handbook.

Communicating the organization’s goals and values.

Creating a basis for regularly reviewing possible changes that affect employees.

Forming a context for various training programs and employee onboarding and orientation programs.

Ensuring all policies are aligned to legal requirements and best practices.

Creating a common and healthy working environment.

Giving a clear picture of career growth in the organization

Training and development, Employee benefits and facilities and Layout of the workplace.

Controlling and monitoring attendance.

Prepare and Submit advice on Payroll.

Managing employee relations.

Assist the PROs to prepare application both Manual and online for all types of work/visit visas, residence

permits, medicals/finger, exit permits, Labor card, Employment contract, other company letters NOCs etc.

And renewal of Resident Permit, CR, Trade license, Municipality certificate, Computer card etc.

Employee Relation

Mentoring & counselling, each employee can get guidance counselling for well being

Employee Compensation, it’s mandatory to retain employees with best compensation plan.

Wellness Offering; A healthy working atmosphere is always required to perform effectively.

Training and development; required to grow along with the company.

Recognition & Reward; it’s part of compensation, it leads to promotion and employee satisfaction.

Work life balance; it’s important to keep work life balance to keep the employee’s mental stability.

Flexible work arrangements; it’s part of effective deliverance and convenience.

Change work style; it encourages innovation and flexibility in work.

Monitor timely update of personnel records (personal details, position, appraisal & training

Directing employees on all human resource issues /queries and actions to resolve in time.

Performance Evaluation

Review staff appraisals and evaluations in accordance with company policy & Evaluation.

Deal with any performance or grievance issues in a legally compliant and professional way.

Performance management systems and implementation. (Mid, Annual, coaching, Merit, Bonus, Feedback, etc.)

Proficiency in competency skill matrix framework. (Based on job description & responsibilities)

Exit Formalities & Employee Clearance.

Resignation & Termination. Processing based on country’s local Labor Laws and Company Policy.

Notice Period, as per country’s Labor Law.

Exit Interview. Get the feedback from an employee, also a chance to retain the employee.

Company clearance, it’s important to release the employee in proper way without facing any legal issues.

Bank Clearance, an employee should not have any bank liabilities in association with the organization.

Loan Clearance,

End of Service Benefit & Settlement.

01/03/2006 - 30/07/2008: Key Accountabilities as HR Coordinator - PROVIDENT INSURANCE COMPANY GHANA

Recruitment & Selection.

Manage, track and ensure compliance on all employee information and documentation as dictated by governing agencies and policies, including new hire required documentation, employee actions, performance reviews, progressive discipline, and termination.

Responsible for and supports audits/reviews of personnel files,

Manage annual performance management processes, tracks and processes completion.

Prepare new hire orientation material and maintain data entry for new hires.

Conduct new hire orientation and on-boarding.

Create and maintain all employee files in HRIS system.

Responsible for tracking required certifications, credentials and new hire requirements.

Manage credentialing process and tracks and follows up on completions.

Conduct wage work-ups and pay analysis for new/internal hires and employee actions.

Collect HR data for reports on employee population and actions to ensure compliance and monitor trends.

Provide information for monthly and annual reports to HR Director.

Compile data and complete annual required compliance reports.

Contribute to and/or lead HR projects and tasks as assigned by the HR Director. May serve in lead role to other HR staff for HR projects and/or responsibilities, as assigned.

To participate and lead HR-related committees and special events.

Maintain proficiency in all Microsoft applications used for HR transactions and reporting.

Help interpret and update HR policies and draft and maintain related guidelines and procedures

01/02/2004 - 31/01/2006: Key Responsibilities as Credit/HR Officer- FIDELITY BANK GHANA LTD

In charge of generating new businesses, maintaining client relationship, Preparing BD weekly report, assisting operations in day-to-day Work.

Verify the customer documents prior to loan approval.

Evaluate and review the loan processing documents.

Help the clients to get the required documents.

Collect feedback and report to line managers,

Prepare contract documents.

Screening Candidates Documents

Certification Validation

Certification Approval

Feed back to the Clients

Proceed the documents for loan processing if all the required documents are met

Proactive handling of customer queries and retail sales.

Assist with Sales and Operational duties

SKILLS

Language Skills:

English Fluent

French Basic

Computer Skills

Word Advanced

Excel Intermediate

Access Intermediate

Power point Advanced

Hobbies: Travelling, watching football, cooking and organising events for family,

friends and also for business

REFERENCE: To be provided on request

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