Call Center Customer Service
Resume:
Jack
Laymon
Carrollton TX 75010
************@*****.***
General warehouse laborer. Avid on the job learner, looking for position to apply current knowledge while advancing a skill set in order to advance my position with an established company. Skills
● Scanned groceries and ensured proper price
scanning.
● Balanced daily cash register receipts and
provided quality customer service.
● Answered customers' questions, and
provided information on procedures.
● Counted money in cash drawers at the
beginning of shifts to ensure that amounts
were correct and that there was adequate
change.
● Stocked shelves
● Created sale displays.
● Communicated daily tasks to cashiers and
baggers and supervised the completion of
all daily tasks.
● Provided excellent, quality customer
service
● Maintained high standards of customer
service during high-volume, fast-paced
operations
●
● Communicated clearly and positively
with coworkers and management
● Mastered point-of-service (POS)
computer system for automated order
taking
● Handled currency and credit
transactions quickly and accurately
● Followed procedures for safe food
preparation, assembly, and presentation
● Assisted management with inventory
control and stock ordering
● Took initiative to find extra tasks when
scheduled duties were completed
● Have worked for Medicare advantage
sign ups and questions over the phone
Experience
NOV 2022-MAY 2024
CVS PHARMACY TECH
JUNE 2020-JAN 2021
MEDICAR CALL SEVICE/ DIALAMERICA
JULY 2018-APRIL 2019
US ARMY(OUT DUE TO INJURY)
MARCH 2018-JULY 2018
Call Rep / Conduent
JAN 2018-MAY 2018
Grocery Clerk / Kroger Co
SEPT 2017-FEB 2018
Crew Member / Arby’s
NOV 2015-AUG 2017
Cashier-Night stocker / Tom Thumb
AUG 2015-SEPT 2015
Dishwasher / Panda Express
AUG 2014-MAR 2015
Courtesy Clerk / Kroger Co
Education
Graduated Birdville HS 2016, General Studies
Activities
● DECA 2014-2016
● Represented Birdville HS in DECA STATE Competition 2015
● Competed Accounting in DECA Competition and advanced to State. 2
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