Customer Service Front Desk
Resume:
Personal Information
Princess Doe **** E **th St Apt 20 Oakland
CA, 94606
********@*****.***
Summary
I am an enthusiastic and resourceful Front Desk Receptionist/ customer service with 4yr plus work experience. I am seeking to leverage top customer appreciation awards and a personable hard-working, respectful, and supportive attitude. I am a dedicated and resourceful Humanitarian Worker with a strong work ethic and excellent breadth of experience in aid programs. A dept multitasker able to handle simultaneous high-pressure and volatile situations with professionalism and efficiency.
EXPERIENCES:
Hampton Inn, Vallejo CA— Customer
Service/Hospitality-Supervisor
April 2022 - July 2023
● Greet customers with kind words, good energy/attitude, helped them navigate well with everything they requested by providing them with calm and empathic service they needed.
● Handling customer complaints & queries
● Manage and monitor hotel expenses
● Overseeing the front desk
● Maintain inventory
● Management
● Etc
People Car Service & Auto Details, Oakland CA —Data entry/Front desk-Customer Service
June 2021 - March 2022
● Greeted guests and responded to guest inquiries
● Set up appointments
● Informed customers about payment, problems and etc
● Reviewed items and determined what needed to be communicated about
● Etc
DDs Discount, Vallejo CA—Customer Service
July 2023 - November 2023
SKILL
Safety
Active Listening
Attention to Detail
Problem-Solver
Friendly
Leadership exprience
Communication skills
Professionalism skills
Critical thinking
Great helper
Well organized
Creativity
Interpersonal
communication
Computer
Collaboration
Management skills
Customer service
Ethics
AWARDS
● Best leader-for the
JROTC Program Unit
● Best customer service
and top-notch
friendliness
● Best attendance
● Organized
LANGUAGES
English
Home Care Pros, LLC - Alameda CA- (Caregiver)
● Personal care
● Companionship
● Assisting with nutrition
● Mobility
● Patience
● Emotional support
● Schedule medical appointments
● Medicine
● Etc
EDUCATION
De Anza High School, Richmond CA —Diploma
August 2018 - June 2021
Contra Costa College, San Pablo CA —Associate degree in Business Management
August 2022 - May 2024
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