General Manager Customer Service

Heather Rosas

General Manager

Contact

*** ***** ***

Swainsboro, Ga 30401

706-***-****

***********@*****.***

Objective

My primary objective as General Manager is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional and quick customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

Education

Southeastern Technical College

Swainsboro, Ga

30401

CNA

Medical Assistant

Key Skills

Customer Service

Fast Learner

Inventory and Food cost

Scheduling

Problem-solving

Experience

POPEYES

GENERAL MANAGER NOV 2020 – PRESENT

323 S. Main St, Swainsboro, Ga 30401

HARDEES

General Manager APR 2020 – NOV 2020

501 S Main St, Swainsboro, Ga 30401

WENDYS

Breakfast Manager MAR 2017 – MAR 2020

418 S Main ST, Swainsboro, Ga 30401

Achieved daily operations, managing staff, providing exceptional customer service. Finished each week with ordering trucks, calculated labor, and food cost. As well as interviewing qualified candidates for hiring.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

References

Available upon request.

Contact this candidate