Bowling Green Customer Service

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Chandi D. Tanner

*** ****** ** ******* *****, KY 42101

Contact: 270-***-**** or Email: **********@*****.*** PROFESSIONAL OVERVIEW

Highly motivated, versatile, result-oriented customer service professional with a passion for helping others. Experienced instructor/teacher who is always willing to learn and grow with your organization.

OVERVIEW OF SKILLS

■ Physical Education ■ Microsoft Word ■ Excel

■ Internet Use ■ Multitasking ■ PowerPoint

WORK EXPERIENCE

Bowling Green Independent Schools 1/2023-Present

Bowling Green, KY

Title: Substitute Teacher K-12

Managed classes of up to 30 students following all curriculum standards and regulations. Successfully managed classroom structure without supervision. Commonwealth of Kentucky 8/2021 – 1/2023

Bowling Green, KY

Title: Workforce Development Specialist II

Managed caseload of 30-40 clients per month assisted with unemployment insurance programs, resumes, and employment services ensuring prompt service. Remained calm and professional during peak of business. Friendly when resolving concerns. Various duties included but not limited to Front Desk Reception, Career Advisor, quality customer relations, and instructing new staff members on policies, programs, and procedures.

Bowling Green Parks and Recreation 1/2021-1/2023

Bowling Green, KY

Title: Workout instructor

Planned and conducted workout classes for senior citizens. Workouts included chair dance workouts, proper stretching techniques, cycle and yoga instruction concentrating on safe and efficient exercise.

2

Stay at home mom 5/2010-1/2021

Bowling Green, KY

Title: Housewife/Stay at home mom

Maintained safe and clean environment while taking care of 3 young children. Able to multitask multiple projects resulting in a smooth-running operation. Taught sign language and swimming. Attended public library and church events.

Bowling Green, Christian Academy 3/2007-5/2010

Bowling Green, KY

Title: Physical Education Teacher and Cheer Coach

Created curriculum to conduct a variety of athletic sports to K-8 th

graders. Implemented units and

lesson plans. Graded tests. Taught after school cheer practices to prepare for competitions. EDUCATION

Western Kentucky University 2000-2004

Bowling Green, KY

Bachelors of Science in Health and Human Services

Bowling Green High School 2000

Bowling Green, KY

High School Diploma

Professional Development

• Teacher AAHPERD seminar convention

• CPR and First Aid trained

• Fit Tour Personal Trainer Certification

• Badge of public service from Kentucky Personnel Cabinet

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