Front Office Supervisor
Resume:
CONTACT
Al Wakra, Qatar
*****************@*****.***
M.R.M RIZNI
OBJECTIVE
Have a strong desire to work in such a site
where, I can develop my career through
putting my skills, learning experiences and all
of my educational qualifications. To achieve
this aim I'm fully determined to show
honesty, efficiency and sincerity up to my
optimal level and to improve the
organizations wellbeing.
Customer Service
Flexibility and Multitasking
Time Management
Computer Literacy
PMS - IDS and Opera
Good PR and Online reputation (Booking.com
& TripAdvisor)
SKILLS
English
Sinhala
Tamil
Hindi
LANGUAGE
Traveling
Sports
INTERESTS
Mr. Mahesh Gunasekara - Assistant
Manager
Kandy City Hotel by Earl's
*******@**************.**
Mr W.M.P.K Herath - Operation Manager
Galavilla Boutique Hotel and Spa
***@************.***
REFERENCE
Earl's Regent Negombo
Front Office Supervisor
Training staffs with necessary acknowledgement.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Cross Check all billing instructions are correctly updated. 01.2023 - 06.2024
Leisure Doha, Qatar (FIFA Contract 2022)
Customer Service Representative
11.2022 - 12.2022
Kandy City Hotel by Earl's Kandy
Receptionist
Processing reservation, check-in and check-out, settlements. Restaurant Cashiering, Telephone operating (PABX) and Performing night audit.
04.2021 - 10.2022
Amaya Hills Kandy
Assistant Reservation Agent
Processes reservations from Travel Agents and Online Bookings. Create and maintain reservation records configuring rates on the hotels property management system.
08.2020 - 03.2021
Galavilla Boutique Hotel and Spa Kandy
Receptionist
Coordinating guest service. Creating guest database and handling guest accounts.
07.2019 - 07.2020
Marina Bentota Resort Bentota
Receptionist
Reservation, Check-in and Check-out, Settlements.
Processed guest payments for room charges, food and beverages.
12.2017 - 01.2019
EXPERIENCE
Wesswood International College Kandy
Ordinary Level Examination
2015
Golden College City Campus Kandy
Diploma in Hotel Management and Hospitality
03.2017 - 12.2017
EDUCATION
I do hereby certify that the above particulars furnished by me are true and correct according to the best of my knowledge.
DECLARATION
Signature:
M.R.M RIZNI
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