Customer Service, computer management
Resume:
BECELDA ASPE
Customer service
CONTACT
PHONE: +971-*********
EMAIL: ***********@*****.***
Al Ghubiba, Sharjah, UAE
PROFESSIONAL SUMMARY
• With extensive experience in
Sales, Customer Service,
Business and Operations
Management
• Customer Service Oriented
• 8 years working experience in
UAE, with direct interaction on
a multicultural environment
SKILLS
• MS. Office
• Retail Sales
• Customer Service
• Sale Force
• Business Repots
• Decision Making
WORK EXPERIENCE
Max Retail – Landmark Group – Office Receptionist
2019- 2020
• Answering calls and forwarding to concern department / Staffs.
• Receiving store’s & other documents
• Notifies company personnel of visitor arrival
• Maintaining security by following procedures monitoring logbook and issuing visitor badges
• Keep a safe and clean reception area by complying with rules regulations.
Max Retail – Landmark Group – Head Cashier
2010- 2019
• Handling cash operation and banking the money.
• Determine customer needs and provide appropriate solutions pertaining to their product damage issues, replacement and refund issues.
• To empathize with and prioritize customer needs.
• Escalating the issues to the Store Manager as per the requirement.
• Following company policies and processes in order to process customer requests appropriately.
• Making the DSR report.
Max Retail - Landmark Group – Sales Associate
2008- 2010
• Responsibility for selling area.
• Arrange stocks and making good merchandising for new season items.
• Inventory control as per selling area.
• Assisting to the customer needed.
SM North Edsa- Purple Candy - Sales Staff
2006- 08
• Assisting the customer and giving them some information about the items and merchandise.
• Monitor the merchandise for ordering and pull out for non- saleable items.
• Managing the department about schedule and planning for the merchandising
EDUCATION
College of Bago City, Negros Occidental
Bachelor’s degree in Computer Science
2000 - 2002
Contact this candidate