Licensed phlebotomist, server

KA

KAHMARI ALANIZ-HENDERSON

*********@*****.*** 210-***-**** San Antonio, TX 78201

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Workforce Management

Expense Tracking

Marketing

Schedule Preparation

Verbal and Written Communication

Team Leadership

Budget Control

Complex Problem-Solving

Creative Thinking

Conflict Resolution

Self-Driven and Motivated

Active Listening

Flexible Schedule

Customer Service

Popeyes San Antonio, TX

Manager

03/2023 - 09/2023

Resolved conflicts between employees by providing guidance on company policies and procedures.

Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Trained employees on additional job positions to maintain coverage of roles.

Entered time and attendance logs in preparation for payroll. Maintained adequate staffing to meet objectives within budget. Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

IHOP San Antonio, TX

Food Server

10/2021 - 06/2023

Brought food and beverages to the table in a timely manner. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Retrieved prepared orders from kitchen areas and promptly delivered to guests.

Performed opening and closing duties such as counting money in register drawers or restocking supplies.

Prepared tables for meals by setting up items such as linens, silverware, and glassware.

Collected dirty dishes and glasses from tables or counters, preparing areas Summary

Skills

Experience

for next diners.

Explained menu items, describing ingredients and cooking methods upon request.

Karen Wagner High School San Antonio, TX

High School Diploma

06/2022

Graduated a year early

I was in community's in school(cis)

I played sports

AB honor roll (all through middle school and high school) Education and Training

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