Customer Service Custodial Worker
Resume:
Cathy Gorham
*** ********* **, ******** *****, VA 22443
*****.******@*****.***
A dedicated and goal oriented hard worker seeking a positon that will allow me to contribute my knowledge and skills to the efficient operation of an organization, also allowing me to further enhance and acquire new skills.
Skills
Excellent ability to communicate both orally and in writing
Strong communication, organizational & time management skills
Ability to multi-task effectively & efficiently
Excellent phone & customer service skills
Ability to deal tactfully & pleasantly with customers
Proficient computer, fax, copier, printer, postage machine & multi-line phone system skills
Excellent administrative/clerical skills
Excellent Customer Service skills
Work Experience
Aliazna Building Services, Dahlgren, Va
Custodial Worker
Perform Janitorial Services for NSWCDD Dahlgren, VA
Cleaning washrooms
Cleaning office spaces
Cleaning classrooms and conference rooms
Cleaning employee breakrooms, kitchenettes and coffee messes
Cleaning employee’s locker room and restroom services
Cleaning waiting areas
Sweeping and mopping floors
Emptying waste containers and recycling containers
Classified Material shredding
Window and window blinds cleaning
Floor care including Stripping and waxing of tiled floors
Shampooing Carpeted spaces
Vacuuming office spaces and conference rooms
High and low cleaning
Other duties as assigned.
Alutiiq, LLC, Dahlgren, Va
Previous employment, February 2018-October 2018
Custodial Worker
Perform Janitorial Services for NSWCDD Dahlgren, VA
Cleaning washrooms
Cleaning office spaces
Cleaning classrooms and conference rooms
Cleaning employee breakrooms, kitchenettes and coffee messes
Cleaning employee’s locker room and restroom services
Cleaning waiting areas
Sweeping and mopping floors
Emptying waste containers and recycling containers
Classified Material shredding
Window and window blinds cleaning
Floor care including Stripping and waxing of tiled floors
Shampooing Carpeted spaces
Vacuuming office spaces and conference rooms
High and low cleaning
Other duties as assigned.
One on One Care, Fredericksburg, Va
Previous employment (7 years)
Certified Nursing Assistant (CNA)
Skilled and compassionate caregiver who provides excellent in home care as well as assisting patients with daily activities of living.
Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
Maintains work operations by following policies and procedures.
Protects organization's value by keeping patient information confidential.
Carriage Hill Health & Rehab Center, Fredericksburg, Va
Previous employment (2 years)
Certified Nursing Assistant (CNA)
Provided care and assistance to patients/residents and also great customer service at a resident- centered facility.
Feeding and setting up meal trays
Dressing
Making beds
Measuring and recording input/output
Appropriately positioning patients/residents
Providing preventative skin care
Read, interpret and follow written and oral instructions.
Accurately document any nursing care in the clinical record, including any changes in behavior or physical status.
Obtain and record vital signs as instructed.
Answered call bells timely.
Promote a culture of Service Excellence.
Perform other duties as assigned.
Education
Licensed CNA, 2002
*References available upon request
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