Customer Service.

Matias Fessehatzion

**** ***** ***** ********* ******************@*****.*** 206-***-****

Professional Experience

All Barks Of Life Hotel -Daycare, Burien, WA November 2023 - April 2024 Dog Care Attendant

Trained in responding to emergencies such as injuries, illnesses, or escapes, implementing first aid procedures and contacting veterinary care or management as needed.

Detail-oriented in maintaining accurate records of feeding schedules, medications administered, behavioral observations, and any incidents or accidents.

Leading and participating in group play sessions, monitoring interactions, and intervening to prevent conflicts or unsafe behaviors.

Able to collaborate effectively with fellow staff members, communicating openly and working together to provide comprehensive care for all dogs.

Potato Corner, Tukwila, WA September 2021 - May 2022 Front-End Customer Service/Food Preparer

Ability to multitask in a fast-paced environment, handling transactions efficiently while attending to customer inquiries and requests.

Strong communication skills for effectively conveying information about menu items, promotions, and special offers

Understanding of security protocols and procedures for safeguarding cash and maintaining POS system integrity.

Adaptability to changing priorities and willingness to take on additional responsibilities as needed

Education

Diploma September 2019 - June 2023 Lindbergh High School at Renton WA

Associate Degree in Cyber Security September 2023 - Present Renton Technical College at Renton WA

Key Skills

Develops positive workplace relationships Digital Literacy

Photography/Video Editor Time Management

Excellent written and oral communication skills

Volunteering

UW Campus Clean-up Volunteer Day September 2022 - October 2022 1410 NE Campus Pkwy

Demonstrated commitment to community service and environmental stewardship through proactive engagement in campus beautification projects

Responsibilities included the removal of debris, trash collection

Value Village Donation Drive April 2023 - May 2023 16700 Southcenter Pkwy

Organized and coordinated a donation drive at Value Village in Tukwila, Washington. Initiated the process by ordering a U-Haul truck for efficient transportation of donated items.

Sorted through personal belongings and collected a substantial amount of clothing items for donation.

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