Melissa Ramos
347-***-**** ****************@******.***
Education
Bronx River High School, Bronx, NY - 06/2018
Degree: NYS High School Diploma
John Jay College, New York, NY - 06/2023
Degree: Bachelor’s of Criminal Justice, Minor in Counseling Experience
American Eagle, Bronx, NY 09/2017- 12/2018
Sales Associate
● Enter transactions in the cash register and provide customers with the total bill
● Issue receipts and change to customers
● Greeted customers and determined their needs and wants
● Discussed type of quality and number of merchandise required for purchases
● Answered customers’ queries and concerns
● Quoted prices and discounts
● Maintained visual standards of products and signage Victoria Secret, New York, NY 11/2018- 02/2021
Sales & Support Generalist
● Communicated with customers about promotions
● Worked as a cashier and provided the customer with the total bill
● Greeted customers and helped them out with their purchase
● Maintain store clean throughout the shift
● Answered questions from customers about the product Bloomingdale’s, New York, NY 11/2020- 01/2021
Seasonal Support Stock Team
● Processed inventory shipment
● Restocked the sales floor with merchandise
● Kept the working area clean
● Unpacked and sorted new merchandise
● Worked with a team to have a successful inventory process Effective Home care, LLC New York, NY 02/2021- Present Caregiver
● Provide health care services
● Provide domestic and household task
● Accompany patient to doctor visits
● Administer prescribed medications
● Assist patient with personal care activities
Skills & Achievements
Bilingual -Fluent in Spanish
Proficiency in Microsoft Office, Google Docs
Organizational skills
Internet and Social Media