Special Education Customer Relationship

Sean Ballenger

513-***-**** • ************@*******.***

Linkedin.com/in/sean-ballenger-757166140

Objective

Key Competencies

Administration

Press Releases

Special Education Teaching

Technologists

Microsoft 365

Electronic mail software

Customer Relationship Management

Strategic Planning

Meeting Facilitation

Communication

Education

Cincinnati State Technical and Community College Spring 2023–Current

Associate of Applied Business - Finance

Related Coursework: BUS 190, MGT 101, IM 120, Finance 101

Work Experience

City of Forest Park, Cincinnati, Ohio

October 2023-Current

Finance Intern – Income Tax Office

Implementing Debtbooks SBITA-96 to track all stages of implementations costs of Subscription Based IT Services utilized by Municipality services. Resulting in Improved Accounting process for increasing Subscription Service environment.

Reviewing Tax collection policies.

Update resident and business address and tax information by using MITS

Vya Systems, Cincinnati, OH October 2022-October 2023

Bindery Operator

•Analyze and quantify large volumes of data., processing an average of 50,000 records per week, ensuring accurate tracking and monitoring of production processes.

•Optimized fulfillment letter sorting process, reducing downtime by 30%

•Safely Operating heavy equipment, Including MBO Buckle Folder, Mail Inserters, and Schneider Senator Slicer, consistently exceeding safety guidelines.

•Synargize with the team to exceed quarterly quotas.

Northwest School of Innovative Learning, Tacoma, WA. January 2022-August 2022

Education Assistant

•Provided one-on-one para-education support to a high-risk student, facilitating academic progress and achieving a 65% improvement in their overall grades, specifically with communication skills

•Formulated education plan, encouraging pro-social behaviors, and adaptive hygiene skills.

•Assist classroom teacher with administrative duties, specifically with IEP,s, maintaining client records for the school district, and contacting parents resulting in a 5% increase in daily learning activities.

Print Northwest, Tacoma, WA. June 2015 -January 2022

Assistant press operators

•Skillfully operated Komori 640 offset press, Pile Flippers, and slicers with a proven track record of timely production output of 16,000 printed materials per hour.

•Successfully trained and communicated with team members across language and cultural barriers, resulting in a 20% improvement in overall collaboration and productivity.

•Performing routine maintenance on heavy machinery, reducing machine downtime by 10% and increasing machine efficiency.

Volunteer Experience

United By Music North America, Gig Harbor, Wa. 2014–2022

Musician–Non-Profit Organization/Musical Group

Kiwanis, Tacoma, Wa. 2008–2012

Volunteer–Non-profit organization

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