Front Office Customer Service

John Dexter E. Arjon

** ***** ******, ******** ******* Project 7, Quezon City

****************@*****.***

+639*********

CAREER OBJECTIVE

Seeking a fulfilling job in a company that offers a positive work atmosphere and enables me to apply and further enhance my knowledge and skills in the industry.

SKILLS EDUCATION

- Customer Service Oriented - Attention to details

- Good communication skills - Organized and efficient TERTIARY

- Hardworking and Optimistic - Team Player BS–Hotel and Restaurant Management Saint Louis College – La Union

PRE- PROFESSIONAL EXPERIENCE Class of 2016

San Luis Del mar Saint Louis College

Catering and Banquet Event Asian Cuisine and Western Cuisine SECONDARY Head waiter Head waiter La Union National High School City of San Fernando L Union

San Luis Del mar 2GO Travel Class of 2009

Mock Event Actual Shipboard Training

Head waiter (Manila-Cebu; Dumaguete-Zamboanga) ELEMENTARY Puerto de San Juan Resort Hotel Paringao Elementary School Banquet waiter Paringao Bauang La Union

Class of 2005

PROFESSIONAL EXPERIENCE

Doorman

- Provide courtesy services such as opening and closing doors, operating elevators, screening visitors and accepting packages.

- The Milano Residences by Century Properties

- September 2022 – March 2024

Promoted as:

Concierge

- Primarily responsible for arranging accommodations, recommending local dining’s and entertainment and making reservations.

- The Milano Residences by Century Properties

- August 2017 - July 2018

Front Office Associate

-Obtain or confirm guest’s information, assign rooms, activate and distribute keys. Provide local information on restaurants. Responsible for taking care of guests and customers.

- The Alpha Suites - Makati

- July 2018 - September 2022

Promoted as:

Front Office Supervisor

- Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor also ensures that all customer service standards are met and that all guests have a positive experience.

- The Alpha Suites - Makati

- September 2022 - March 2024

PERSONAL DETAILS

Age: 32 years old

Sex: Male

Civil Status: Single

Citizenship: Filipino

Religion: Roman Catholic

Date of Birth: May 3, 1992

Place of Birth: City of San Fernando La union

Height: 5’4

Weight: 60 kg.

Language: English and Filipino

REFERENCES:

Operations Manager Front Office Manager Duty Manager Cristy Salcedo Alyssa Jayne Mariano Jane Marie Dayao

+639********* +639********* +639*********

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