Felice Rucker
Augusta, GA
Work Experience
Customer Service
Teleperformance
Worked as att customer service representative answering questions about the bill and dtv customer service about internet and cable .Now working Wellcare insurance helping agents with Medicare and Medicaid
Customer Service
Sitel - Augusta, GA
January 2004 to February 2009
Verizon customer service and tech support answering questions about bills and helping with any technical questions about the phone
Housekeeping Aide
Holiday Inn
April 2006 to November 2006
Cleaning rooms and making sure the guest have a comfortable stay at the hotel Education
Pharmacy tech
Augusta Technical College
High school diploma or GED
Skills
• Customer Care
• Call Center
• Customer Support