Property Manager Support Services
Resume:
ELIZABETH
HERNANDEZ
************@*****.***
San Antonio, TX 78229
Bold Profile
SKILLS
Dynamic, energetic, and highly
Experienced in commercial property
Management with solid history of
Success, including oversight of
Multimillion-dollar properties.
Steadfast leader, mentor, and
Coordinator with track record of
Teams, and optimizing internal
Operations. Talent for cultivating and
Supporting tenant relationships,
Leading to high occupancy rates,
Minimal turnover, and renewal of
Long-term leases.
Renewals Management
EDUCATION
Cuero High School
Cuero Texas • 05/1980
Subjects
Required
WORK HISTORY
T4 HOUSING INTERESTS-ASSIST MANAGER
08/05 TO PRESENT
RENT COLLECTIONS
COLLECTED RENT, CONTACTED RESIDENTS ON BALANCES, KNOCKED
ON DOORS
CONTACTED RESIDENTS ON RENEWALS
HELPED LEASING WITH LEASES, TOURS AND MARKETING
JMB LLC - Property Manager
5300 N W Loop 410 San Antonio • 04/2022 - 07/2023
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Centra Partners Property Manager - Property Manager
01/2013 - 04/2021
Maintained operational facilities attractive to potential tenants by
Organizing regular maintenance, major repairs and capitol improvements
Notified maintenance and makeready of project updates, delays and schedule changes
Boosted occupancy by leveraging market knowledge and successful promotional strategies.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Conducted regular inspections of both interior and exterior of properties for damage.
Lynd - Assistant Property Manager
01/2010 - 01/2013
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept accurate records of all resident and tenant correspondence.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Showed apartments to potential tenants and answered questions regarding community.
Escalated major issues to property manager for immediate remediation.
Processed security deposit refunds.
Collected and maintained careful records of rental payments and payment dates.
Richfield - Investments Assist Manager to Property Manager
01/1996 - 01/2006
Meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Started as an Assit and moved up to Manager
ACCOMPLISHMENTS
Resourceful offering history of success coordinating and monitoring operations across various departments
Effective leader and problem solver dedicated to streaming operations to decrease cost and promote organizational efficiency
Highly committed with hardworking mentality to maintain quality of services and products
.
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