Customer Service United States

Sebastian Moscoso

786-***-**** • *.********@*****.*** • Miami, United States 33177-6115 • WWW: Bold Profile Skills • Great and Attentive Customer Service.

Always am able to maintain a Clean and

organized work place.

•

Able to develop a good workplace

relationship with my coworkers.

•

May provide physical assistance when

needed.

•

I can communicate rather directly and

clearly, giving detailed explanations when

needed.

•

• Always willing to learn more.

03/2020 - Current

Instacart Shopper, Instacart HQ

09/2017 - 10/2023

Front Service Clerk/Bakery Clerk/Produce Clerk, Publix Supermarket, Miami, United States

Experience

• Greeted customers and responded to inquiries in a friendly and professional manner.

• Prepared orders for delivery, including selecting items from shelves, bags and boxes.

• Processed payments accurately and efficiently.

• Provided exceptional customer service throughout the shopping experience. Sorted merchandise according to type and size for easy retrieval during order fulfillment process.

•

During my time at Publix Supermarket I was able to develop strong customer service skills, organizational skills and good time management.

•

• Greeted customers upon entry and provided assistance with locating items.

• Stocked shelves, rotated products, and faced merchandise for easy customer access.

• Conducted price checks and answered customer inquiries regarding product availability.

• Assisted in unloading shipments from delivery trucks and stocking shelves accordingly.

• Processed payments using cash registers, debit and credit cards, and other forms of payment. Maintained cleanliness of the store by sweeping floors, mopping spills, cleaning windows and mirrors.

•

Organized backroom storage areas to ensure efficient use of space and safety protocols were followed.

•

Operated equipment such as pallet jacks to move large quantities of stock throughout the store.

•

Handled returns according to company policy including issuing refunds or exchanges as necessary.

•

Adhered to all health codes while handling food items such as fruits, vegetables, dairy products.

•

Checked expiration dates on food items regularly to ensure freshness was maintained at all times.

•

Inspected produce for quality assurance purposes prior to displaying them on shelves for sale.

•

• Placed promotional signage around store aisles in accordance with corporate guidelines. 06/2018

High School Diploma

Robert Morgan Educational Center, Miami, FL, U.S.

AUTOMOTIVE EXPERIENCE

Education And

Training

• I was enrolled into the AYES automotive program for 4 years.

• I was a mechanic apprentice for 2 years

• I gained a lot of knowledge through my experiences with cars. Am Able to perform oil changes, transmission fluid changes, tire rotations, spark plug replacement, sensor replacements, Brakes and rotors, Brake lines, fuel lines, air filters,etc.

•

Contact this candidate