Business Intelligence Technical Lead

Duane Ressler

*** ****** ******, ****** **

Phone: 919-***-****, E-Mail: *****.*******@*****.***

Senior Consultant & Technical Lead

An accomplished and dedicated professional with extensive experience acquired over 20 years in ensuring the smooth functioning of technical operations, monitoring and evaluating staff progress, assisting with training and recruitment, setting goals, and ensuring overall client satisfaction. Expert in liaising with team members, management, and clients to ensure projects are completed to standard. Proficient in analyzing existing operations and scheduling training sessions and meetings to discuss improvement. Hold credit for Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments. Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. In addition, I transform a low-performing team into a high-calibre workforce through clear communication, exceptional mentoring skills, and a proven ability to work with cross-functional and multidisciplinary teams. I have a solid track record in achieving the set goals and delivering my personal best at every step to provide optimal results.

PROFESSIONAL EXPERIENCE

Zencos Consulting LLC (Nov 2016 – Present)

Senior Consultant & Technical Lead

Implemented enterprise-class financial fraud, anti-money laundering, and financial reporting solutions using SAS Software, Oracle, and other software products.

Implemented AML customer due diligence and transaction monitoring scenarios for banking, financial services, and government organizations.

Migrated key business analytics tools for pharmaceutical trials company to migrate their analytics to a new environment.

Designed and implemented a data mart to track and detect financial fraud, including using social networking tools to identify potential fraud rings for investigation.

Developed and deployed financial fraud detection algorithms for a consumer bank.

Navigated a wide range of SAS software solutions, including SAS Financial Management, SAS Social Network Analysis, SAS Anti-Money Laundering, SAS Risk Stratum, and SAS Financial Crimes Monitor and applied these solutions to solve customer problems.

Helped clients with financial reporting, sales forecasting, and route planning for a complex system.

Crossbit Solutions (Aug 2010 – Oct 2016)

Principal Data Consultant

Implemented enterprise-class business intelligence, ETL, data visualization, and financial reporting solutions using SAS Software and database products.

Managed all technical operations, sales, and marketing aspects for consulting operations.

Delivered project estimates, requirements analysis, and data model design and provided direct product implementation and support.

Led all aspects of enterprise-level solutions from implementation to design and delivery of end-user reports using MS Excel to ETL from transactional systems to process automation and job scheduling.

Collaborated with Director and C-Level clients in multinational corporations in industries like health insurance, railways, beverage companies, auto insurance, banking, lifestyle, communications, retail, and governmental agencies.

Managed customer expectations and needs by ensuring projects were delivered on time and within budget and architected solutions using a wide range of SAS software products, including SAS Visual Analytics, SAS Data Integration Studio, and SAS Financial Management.

Designed and implemented SAS data models and solutions for Windows and Linux operating systems.

Sas Institute (2007 – Aug 2010)

Research & Development Director

Responsibly directed and managed a $20 million business unit.

Defined product direction, technical architecture, development, support and QA processes for a software development team and field support organization.

Improved coordination and delivery efficiency of critical customer fixes for four product areas.

PREVIOUS EMPLOYMENT DETAILS

SAS Institute 1997 – 2007

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Master of Business Administration University of North Carolina - Pembroke

Emphasis on business analytics. GPA of 4.0 while working full-time as a single parent.

Bachelor of Science Michigan Technological University

Major in scientific & technical communication with a technical emphasis in computer science and chemical engineering. Magna cum laude.

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