Michelle Mackey
Bedford, PA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Sears - La Vale, MD
July 2004 to November 2015
My role as the AA was to over look the sales associates. I helped if there was any customers needing assistance. I helped with the hiring process. I helped with ordering any appliances. I called customers about products. I did filling, faxing, telephone calls. Payroll. Etc.
I have more job history if needed.
Education
High school or equivalent in Business
Chestnut Ridge High School - New Paris, PA
April 2002 to June 2004
College Degree in Phlebotomy/Ekg Technician
Allegany College of Maryland - Cumberland, MD
Skills
• Load & unload (10+ years)
• Computer skills (10+ years)
• Experience Administering Injections
• Vital Signs (10+ years)
• Phlebotomy (7 years)
• Filing (8 years)
• Patient Care (6 years)
• Medical Scheduling (4 years)
• Insurance Verification (5 years)
• Clerical Experience (10+ years)
• HIPAA (10+ years)
• Microsoft Word (10+ years)
• Personal Assistant Experience (10+ years)
• Phone Etiquette (10+ years)
• English (10+ years)
• QuickBooks (10+ years)
• Caregiving (8 years)
• Hotel experience (10+ years)
• Office experience (10+ years)
• Office management (10+ years)
• Front desk (10+ years)
• Multi-line phone systems (10+ years)
• Calendar management (10+ years)
• Data entry (10+ years)
• Organizational skills (10+ years)
• Customer service (10+ years)
• Administrative experience (10+ years)
• Typing (10+ years)
• Order entry (10+ years)
• Proofreading (10+ years)
• Microsoft Office (10+ years)
• Medical Office Experience (5 years)
• Medical Records (5 years)
• Laboratory Experience (1 year)
• Sales (9 years)
• Cash handling (10+ years)
• Retail sales (10+ years)
• Guest services (10+ years)
• Cash register (10+ years)
• Hospitality (10+ years)
• Guest relations (10+ years)
• Restaurant experience (8 years)
• Personal assistant experience (6 years)
• Budgeting (10+ years)
• Payroll (9 years)
• Human resources (9 years)
• Supervising experience (10+ years)
• Events management (5 years)
• POS (10+ years)
• Serving (10+ years)
• Event Planning (5 years)
• Medical Billing (5 years)
• Leadership
• Pricing
• Planograms
• Merchandising
• Vital signs
• Clerical experience
• Accounts payable
• Accounting
• Laboratory experience
• Driving
• Sales management
• Outside sales
• Computer networking
• Social media management
• Marketing
• Management
• Communication skills
• Microsoft Powerpoint
• Microsoft Excel
• Load & unload
• Working with people with disabilities
• Employment & labor law
• Google Docs
• Grocery store
Awards
Cum Laude
May 2013
Graduated top of graduating class with high honors.
Certifications and Licenses
Present
Certified EKG Technician
May 2014 to Present
Driver's License
October 2003 to 2028
Then renew
CPR Certification
Assessments
Customer service — Proficiency
Identifying and resolving common customer issues
Full results: Proficient
Home health aide skills — Proficient
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
Tendency to be reliable, dependable, and accountable at work
Full results: Proficient
Front desk agent (hotel) — Proficient
Selecting hotel rooms based on requests and identifying errors in hotel data
Full results: Proficient
Customer focus & orientation — Proficient
Responding to customer situations with sensitivity
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient
April 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives
Full results: Proficient
Bartending — Proficient
April 2024
Understanding, pouring, and mixing drink orders
Full results: Proficient
Front desk agent (hotel) — Proficiency
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Proficient
Administrative assistant/receptionist — Proficient
Using basic scheduling and organizational skills in an office setting
Full results: Proficient
Work style: Reliability — Proficient
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References available upon request.
Skills
• Load & unload (10+ years)
• Computer skills (10+ years)
• Experience Administering Injections
• Vital Signs (10+ years)
• Phlebotomy (7 years)
• Filing (8 years)
• Patient Care (6 years)
• Medical Scheduling (4 years)
• Insurance Verification (5 years)
• Clerical Experience (10+ years)
• HIPAA (10+ years)
• Microsoft Word (10+ years)
• Personal Assistant Experience (10+ years)
• Phone Etiquette (10+ years)
• English (10+ years)
• QuickBooks (10+ years)
• Caregiving (8 years)
• Hotel experience (10+ years)
• Office experience (10+ years)
• Office management (10+ years)
• Front desk (10+ years)
• Multi-line phone systems (10+ years)
• Calendar management (10+ years)
• Data entry (10+ years)
• Organizational skills (10+ years)
• Customer service (10+ years)
• Administrative experience (10+ years)
• Typing (10+ years)
• Order entry (10+ years)
• Proofreading (10+ years)
• Microsoft Office (10+ years)
• Medical Office Experience (5 years)
• Medical Records (5 years)
• Laboratory Experience (1 year)
• Sales (9 years)
• Cash handling (10+ years)
• Retail sales (10+ years)
• Guest services (10+ years)
• Cash register (10+ years)
• Hospitality (10+ years)
• Guest relations (10+ years)
• Restaurant experience (8 years)
• Personal assistant experience (6 years)
• Budgeting (10+ years)
• Payroll (9 years)
• Human resources (9 years)
• Supervising experience (10+ years)
• Events management (5 years)
• POS (10+ years)
• Serving (10+ years)
• Event Planning (5 years)
• Medical Billing (5 years)
• Leadership
• Pricing
• Planograms
• Merchandising
• Vital signs
• Clerical experience
• Accounts payable
• Accounting
• Laboratory experience
• Driving
• Sales management
• Outside sales
• Computer networking
• Social media management
• Marketing
• Management
• Communication skills
• Microsoft Powerpoint
• Microsoft Excel
• Load & unload
• Working with people with disabilities
• Employment & labor law
• Google Docs
• Grocery store
References available upon request.