Team Members Inbound Sales
Resume:
Patti Wigington
Flowery Branch, GA
ad5zc8@r.postjobfree.com
Work Experience
Inbound Sales
Comcast (Xfinity)
March 2023 to Present
Take inbound calls!
Sell 5 lines of business – Internet, Cable, Mobile, Security and Land Lines
Assist customers with problems with their bill.
Assist customers with questions regarding their account.
An Ambassador for my team.
Received pay raise based on performance.
Always in adherence to schedule
Ran huddles for Supervisor.
Educated other team members on how to find information regarding policies.
Executive Manager
A Tup Above (Tupperware)
September 2018 to Present
Hired and directed teams to achieve daily and long-term operations and business goals.
Worked closely with organizational leadership to strategically affect operational direction.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Provided documentation of processes to comply with regulations and company policies.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
Bakery Clerk
Kroger Stores - Flowery Branch, GA
March 2018 to September 2018
Baked all bread. Assist in training floor fillers. Assist manager in ordering perishable supplies and dry goods.
Bakery Associate
Ingles Markets - Flowery Branch, GA
September 2017 to March 2018
Baked bread. Baked cookies and pies. Assisted manager in her duties. Initially hired for part time but was given full time plus a raise in less than 6 months.
Guest Service Representative
Vacation Play - Dahlonega, GA April 2016 to September 2017
Sold vacation packages to qualified couples to attend a time share presentation. I was top producer for several weeks. I also helped in customer service on an as needed basis.
Sales Representative
US Metal Roofing - Van Buren, AR
March 2015 to March 2016
We made cold calls mostly via telephone to customers to set up appointments for our salespeople to meet with them in their homes.
Independent Contractor
Self Employed - North, VA
January 2011 to March 2015
During this time, I had booths at several antique markets and started own business of making cutting boards that I sold online and at Farmers Markets.
General Manager
INTERIM HEALTH CARE - Charlottesville, VA
January 2009 to January 2011
I oversaw the Fredricksburg, VA office. I oversaw all the day-to-day activities. I took care of staffing this office with CNA's, HHA's RN's and LPN's. I insured compliance with all Medicare and Medicaid regulations and Private Insurance requirements.
Director of Discharge Planning/ Social Services
Charlottesville Health & Rehabilitation Center - Charlottesville, VA January 2008 to January 2009
I saw that all patient's needs were being met in a timely manner. I was responsible in making sure that they were treated with dignity and respect. I made sure that they received safe discharges home. I wrote care plans as required by their respective insurance companies. Made sure that we followed Medicaid and Medicare regulations.
Case Manager
Region Ten Community Services Board - Charlottesville, VA January 2007 to January 2008
I worked with Developmentally Delayed clients that were either receiving Waiver Services or were on the waiting list to be awarded the Waiver. I wrote plans of care every 90 days as required by Medicaid. I did home visits as required. I made sure that my clients were receiving the serves they needed and were treated well.
Social Worker
Buckingham DSS - Buckingham, VA
January 2004 to January 2007
I oversaw the VIEW program also known as the Welfare to Work Program. I wrote curriculum for teaching classes in Dressing for Success, Interviewing Skills and Budgeting. I also taught the above-mentioned classes. I had a case load of approximately 70 clients in a rural setting which added extra challenges to finding employment for my caseload as most of them did not have transportation. I filled in for the CPS/APS workers on a PRN basis.
Case Manager
VA ASAP - Charlottesville, VA
January 2003 to January 2004
Managed a caseload of individuals that had been convicted of DUI or Drunk in Public. I assured their compliance with court orders to attend VASAP and if so, deemed treatment at Region 10 CSB for Alcohol and Drug Addiction. I made sure that they were compliant with Interlock if it had been court ordered. I stated in close contact with their counselors and the court systems.
Education
BS in Social Work
Barton College - Wilson, NC September 1990 to May 1994
Additional Information
I did volunteer work in Buckingham County which included being on the Ladies Auxiliary for the local fire department. I helped the local nursing home raise funds for the patients to have better outside conditions.
I served as President of the Chamber of Commerce for Buckingham County, VA.
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