Customer Service Automotive Technician
Resume:
Cody Poole
Hesperia, CA *****
*************@*****.***
Certified Automotive Technician with two years of experience, specializing in preventative maintenance, automotive repair, customer service, and safety. Passionate car enthusiast, with a track record of quick, concise maintenance and repair of domestic and imported vehicles. Work Experience
Auto Technician
Victorville Chevrolet - Victorville, CA
June 2022 to Present
• Effectively and accurately performs quality repair work
• Performs routine service inspections/testing/standard maintenance jobs
• Road-tests to ensure quality repairs
• Maintains organized and clean workspace and vehicles during service/repairs
• Completes accurate documentation in line with regulations and standards
• Attends all meetings and trainings as required
• Communicates with service advisors regarding the status of service work and estimated completion times.
• Collaborates with experienced technicians to generate effective solutions when issues arise
• Began as a lube technician and was promoted to a Fast Team member
• Minimum of 8 flag hours per day
Lube Technician
Toyota - Victorville, CA
April 2021 to June 2022
• Checked all fluids and maintenance related parts and top-off/replaced fluids/filters/parts as required
• Road tested vehicles to ensure quality repair was completed
• Followed all shop policy, procedures, safety, an environmental rules
• Maintained a clean work area and professional shop appearance
• Ensured customers' vehicles were clean while performing service
• Completed required Toyota specific trainings
• Communicated directly with service advisors regarding work status and recommendations
• Averaged 10-15 vehicles daily
Education
Trade School Certification in Automotive Technology Universal Technical Institute - Rancho Cucamonga, CA July 2020 to February 2021
High school diploma
Oak Hills High School - Oak Hills, CA
January 2018 to May 2020
Skills
• Brake Repair
• Suspension
• Oil Change
• Alignment
• Vehicle Maintenance
Certifications and Licenses
Automotive Technician
February 2021 to Present
Graduated from Universal Technical Institute, Rancho Cucamonga with certification in Auto Technician, FORD FACT Program, and FORD Quick Lane.
Additional Information
• SNAPON tools, box, and laptop
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