CMA

MARIA SANCHEZ

National City, CA ***** 619-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Secure and Confident Career Oriented and Highly motivated seeking full time employment, Committed to client/patient care, Case Coordinator with over 22 years of experience in Human and Community Resources Extensive Community knowledge and proven history of superior performance at individual, team and organizational levels. Fluent in English and Spanish (read and write), and knowledgeable in Italian and Portugués. Abilities in Multitasking and prioritizing workloads with little or no supervision. Competent in organizing and creating charts/files. Positive and upbeat with excellent communication skills. Detail-oriented, excellent professional appearance and team-building skills to meet a deadline-driven environment. Knowledgeable in Crisis Intervention, Mental Health,Case Management, Individualized Service Plans (ISP), Behavioral Analysis.

SKILLS

Bilingual (Spanish/English)

OSHA Certified

Open & Close office Procedures

Processing mail,fax,scan.copy

Computer skills & phone etiquette

Microsoft word proficient

Excellent Communication and documentation Skills

Ordering office supplies and restocking for inventory Community Outreach Specialist

Community Organizational Event Planning

Case Management

Knowledgeable in San Diego County

Community Referrals

Verifications, authorizations

pre-authorizations, payments

ISP -Individualized Service Plans

Behavioral Analyst

Crisis Intervention Trained

Mental Health Trained Crisis Intervention

AED/BLS/CPR

Narcan/Oxygen certified

Experience in training personnel and Handling

employee & client complaints

Current BLS/CPR/AED

Taking Client/Patients Vitals and proper

documentation of complaints, HIPAA &

Workman's comp. cases

Charting and filing Client/patients records, Scheduling Patient/Client appointment setting for new and existing clients, reminding, follow ups on med procedures & insurance

Autoclave & Sterile Instruments & packaging relevant to OSHA

Sterile/Non-Sterile Trays & O&D set ups sterilized prep tray and assist

UAs and vaccinations and drug screens

Sterilizing and sanitizing autoclave room and machine Some X ray machine knowledge,

Ordering X-ray PU

Proper Lab forms fill out

Travel shots

Blood draw

UA collection

Federal and State Drug UA collection

Pap tray set up

Workman's Comp. physicals

Sports physicals

Blood Glucose, vitals

Hematocrit

Injections

Throat cultures

BP, SEO, EKG, VP, FP

Casting prep and assist

Gowning, Draping and positioning

Snellen

Administration of medication Under direct

doctor supervision and orders

EDUCATION

● Medical Assistant Diploma

● Pima Medical Institute - Chula Vista, CA

● Certificate of Computer business management and software reprogramming Regional occupational center - Chula Vista, CA

● Patient/Client Care Case Coordination- National City

● Trauma Informed care Certification - National City

● Narcan Training- Mission Valley

● Oxygen use Training- Mission Valley

● American Heart Association Training and Certification- Mission Valley BLS, CPR, AED,

● Occupational Safety Hazard Administration OSHA- San Diego Certificate Disease and prevention control, Pandemic and Epidemiology, Proper disposal of Blood and Pathogens and Sterile tray Preparation and set up.

● State of California Basic Child Psychology Certification - Sacramento WORK HISTORY

Medical Surgical Procedure, 12/2022 - 01/2024

Unemployed

Unable to work due to medical reasons.

CMA II, 05/2022 - 11/2022

Platinum Healthcare – San Diego, United States

Patient/Client care coordinating and administration COVID-19 testing

Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral and patient /client care coordination, Insurance billing and communication, Laboratory orders and results, Patient/Client communication and follow up care. Proper documentation and reporting. Sanitized, restocked, and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms, and allergies. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion. Scheduled appointments, Referral services, registered patients, and distributed sample pharmaceuticals as prescribed. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Completed clinical and Administration procedures and gathered patient/client data for interpretation by physician. Collected and documented patient/client medical information such as blood pressure and weight. Patient Care Coordinator and CMA Lead Front/Back Office, 12/2021 - 03/2022 Medix/ Homeland Security

COVID 19 FEMA camp/hospital For Refugees And Immigrants with diverse backgrounds. Delivered excellent patient experiences and direct care. Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral and patient /client care coordination, Insurance billing and communication, Laboratory orders and results, Patient/Client communication and follow up care. Proper documentation and reporting. Upheld confidentiality requirements and regulatory compliance guidelines. Maintained confidentiality of patient/client data and condition to safeguard health information. Acted as the main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication and organization skills, meeting and exceeding all deadlines on time sensitive projects. Visual and physical health examination with detailed documentation and proper reporting and referrals. Ordering and administering medications and testing for patients Monitored patient health records for accuracy to meet compliance with OSHA and Government healthcare guidelines.

Medical Assistant, 01/2020 - 12/2021

San Ysidro Health Clinic – National City, United States Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral and patient /client care coordination, Insurance billing and communication, Laboratory orders and results, Patient/Client communication and follow up care. Proper documentation and reporting. Prepping and creating and preparing patient/client files, screening for COVID-19 checking doctors orders comparing to doctors notes making sure the patient had the appropriate directions and instructions to be tested for COVID preparing patient packages with instructions and follow up results instructions, making sure Medical codes are entered and matching doctors orders, cleaning and sanitizing autoclave room and auto clean machine restocking medical supplies ordering medical supplies assisting RN directly with any needs or questions for patient services disposing property of hazardous material closing medical data out at the end of the day for billing purposes sending supervisor follow up notes on the daily activities as well as training new employees for proper procedures in handling COVID-19 specimens to prevent the spread of disease, restocking break room with water bottles and necessary items for other employees and translating in Spanish for Dr. in procedures for COVID testing updating flyers with current information on CDC procedures for employees and staff, Supporting other fellow staff members with work assignments and prepping packages.

General Practice and Urgent Care Medical Assistant, 06/2019 - 11/2019 Pacific Pearl La Jolla – Front And Back Office

Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral and patient /client care coordination, Insurance billing and communication, Laboratory orders and results, Patient/Client communication and follow up care. Proper documentation and reporting. Rooming patients, cleaning and disinfection of the rooms, taking vitals (BP, Temp, height, weight), specimen collection and patient/client concerns, proper documentation of concerns and medications taken on patient chart, immunizations, preparation and administration of shots and blood draws, UA collection, stool collections, proper patient/client positioning and gown, pap tray setup and collection sent to Lab, EKG 10 and 12 leads and prepping patients, ear lavage, tincture preparation, BMI exam, removing IV lines, ordering refills and calling in RX, administering medication per doctor's order, scheduling/confirming appointments, follow-up/reminder calls to patients/clients, checking patients out and collection of merchandise and store total, medical data entry/vitals, results, test orders and results scheduling Follow up appointments, proper patient instructions and directions to the facility, answering phone calls, attending patients and delegating calls to proper associate, faxing/receiving mail, delegating, copies, wash and dry laundry, remove trash for the day, clean, clear, and organize lobby areas, restocking medical supplies and medications, inventory, reorder, and control on all injectable medications Community Outreach & Event Planning Subcontractor, 07/2017 - 06/2019 City Heights Community Development Commission

Direct client and customer relations and communications Ability to work collaboratively in a binational team environment with good interpersonal communication and organizational skills. Appreciation and understanding of diverse, cultural and spiritual traditions to establish rapports with a culturally diverse population and in the community building positive collaboration and establishing connections with multiple organizations and businesses. Monitored OSHA compliance standards at job and event sites. Delivered a high level of service to all customers and effectively resolved issues. Supervised additional subcontractors and craftsmen. Developed project site schedule to share with site manager. Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral, Proper documentation and reporting. Assisted with Quarterly fiscal reporting as well as other community events. General Practice and Urgent Care Medical Assistant, 07/2014 - 07/2017 Shelter Island Medical Clinic – Front And Back Office Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral and patient /client care coordination, Insurance billing and communication, Laboratory orders and results, Patient/Client communication and follow up care. Proper documentation and reporting. Rooming patients/clients, cleaning and disinfection of the rooms, taking vitals (BP, Temp, height, weight), eye examinations, sports physicals, federal drug testing, travel shots, sterile surgical tray setup and assist, pap tray setup and assist, casting prep tray and assist, specimen collection and patient concerns, proper documentation of concerns and medications taken on patient/client chart, immunizations, preparation and administration of shots, medication per doctor's order, and blood draws, UA collection, stool collections, throat cultures collections, blood centrifuge processing, proper patient/client positioning and gown, ordered medical supplies and restocked and inventory control, pap tray setup and collection sent to Lab, EKG 10 and prepping patients, ear lavage, ordering refills and calling in RX, scheduling/confirming appointments, follow-up/reminder calls to patients/clients, checking patients out and receiving co-payments, Donovan correctional facility federal facility medical clearance, Point Loma Nazarene University facility medical clearance, open and close facility before/after employees arrived, chart/vitals, results, test orders and results scheduling F/U appointments, proper client/patient instructions and directions to the facility, answering phone calls, attending patients and delegating calls to proper associate, faxing/receiving mail, delegating copies, clean, clear, and organize lobby areas, restocking medical supplies and medications, inventory, reorder, and control on all injectable medications, proper handling and use of nitrogen oxide, prepare and setup x-ray machine as well as help interpret x-ray results, dispensing medication as well as giving directions to client/patient on proper usage, flexible schedule working weekends

Health and Human Services Client Case Coordinator, 02/2011 - 05/2014 Griffin And Wong Institute – County Of San Diego Child Protective Services Direct communication and comprehension of clients needs Experience working with vulnerable and at risk populations Knowledge of and experience with advocacy strategy for humane and just legal policies Knowledgeable in diverse Victim Advocacy programs

Experience working in domestic violence, victim advocacy or crime victim services Establishing transitional housing services for victims of domestic violence or sexual assault Provide direct advocacy and accompaniment, counseling, case management, community referrals to adults and children impacted by sexual assault, domestic violence and human trafficking both in person and on the phone using strength-based, client-centered, trauma informed approach.

Determined need for special assessment activities for complex cases or cases with Special accommodations or disabilities, effectively handling care plans. Updated policies and procedures, leading continuous improvement of client assessments and care. Supported client care excellence via planning and interpretation of programs.

Completed client assessments in accordance with current state and county regulations and guidelines. Administered client follow-up, data collection, clinical monitoring and coordination with case workers and Judicial Personnel . Weekly Court reporting, Input fiscal reports with county and state. Administrative duties included, Phone Communication, Filing, faxing, copying, mailing, referral and client care coordination, excellent communication skills, Client communication and follow up. Proper documentation and reporting.

Owner and Sole Proprietor, 01/2005 - 12/2010

Maria's Fashion Plus

Sales and marketing for three storefront and E-commerce businesses, Excellent Customer service skills and building strong business relationships with local Fashion and Fragrance wholesale businesses, some administrative duties included, Phone Communication, Filing, faxing, copying, mailing, invoice, billing, shipping and receiving, revising all billing invoices. Proper documentation and record keeping, Stock and inventory Ordering merchandise, business consulting, budgeting, detailed expense records, Online sales and logistics, handling client complaints and returns. Making sure clients received excellent customer service and 100% satisfaction. All Employee training and documentation, Phone Communication, Filing, faxing, copying, mailing,communication, follow up on previous orders, attending Fashion shows and expos to keep up with trends and new sales tactics. Payroll and accounting as necessary. Paralegal Secretary, 12/2002 - 12/2004

Keith Briley And Associates Attorney At Law – Mission Valley Business contract and civil law firm.

Conducted detailed client intakes and entered information into the company database. Consulted with potential clients and other involved parties to gather and track case information. Prepared legal briefs, motions, and pleadings.

Assisted counsel in preparing answers, providing documentation, and information for discovery requests. Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations. Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases. Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates. Edited and proofread legal documents to verify accuracy. Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements. Contacted clients to schedule appointments and discuss progress of cases. Secretary, 12/2001 - 12/2002

Attorney Rose White – Mission Valley

Divorce, Bankruptcy and child custody cases

Prepared documents for hearings, Prepared legal briefs, motions, and pleadings. Assisted counsel in preparing answers, providing documentation, and information for discovery requests. Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations. Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases. Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates. Edited and proofread legal documents to verify accuracy. Received and placed telephone calls to clients and prospective clients. Transcribed legal documents and phone conversations. Organized files for court proceedings.

Contact this candidate