Customer Service Human Resource

Cover Letter & Resume – Nathalia Keila Baidoo Page 1 of 1

Summary

I am reliable in supporting and enabling team

effort to produce genuine long term

sustainable development; experienced with

innovative sales, customer service and

business administration skills. Good at

executing my job roles and duties excellently,

with adherence to organisation’s rules and

regulations and code of conduct. Consistently

aiming to upgrade myself professionally

through courses, seminars and conferences;

participatory and teamwork style of

management is of core importance to me.

Key Skills

• Computer literate with experience in Ms

Office Suite.

• Excellent interpersonal relation with

eloquence and proactive with people of all

ages.

• Strict, honest and law-abiding, strong

incorruptible personality and character.

• Innovative, with insightful planning and

task execution abilities.

EDUCATIONAL BACKGROUND

2022 – 2024

University of Education, Winneba

(B.A. in Human Resource Management)

2011 – 2014

Tamale Polytechnic

(Higher National Diploma in Marketing)

2010 – 2011

Media Solutions Institute (Hot 93.9 Fm) Accra

(Radio Broadcasting)

2005 – 2008

Besease Secondary School Ajumako-Besease,

WASSCE (Ghana)

Career History

May 2023 to Jan. 2024 ;

Administrative Officer

ESOKO Ghana Ghana Statistical Service -

Awutu Senya East Constituency

Sep. 2018 – Dec. 2022;

Data Mobilisation Administrator

Ghana Revenue Authority

- Awutu Senya East Municipal

Dec. 2020; Biometric Verification Officer

(BVO) - 2020 General Elections - Ghana

Electoral Commission of Ghana (Awutu Senya

East Constituency)

Dec. 2019; Biometric Verification Officer

(BVO) - 2019 District Assembly Elections -

Ghana

Electoral Commission of Ghana (Awutu Senya

East)

Aug. 2015 – Jul. 2017; Human Resource

Assistant & Receptionist

Construtora OAS Ghana Limited, Saglemi

Housing Project (Ningo Prampram)

Dec. 2016, Polling Assistant/Ballot Issuer –

2016 General Election

Electoral Commission of Ghana (Awutu Senya

East Constituency)

2014 – 2015, National Service Officer

(Education & MIS Department)

Ghana Education Service - Municipal

Education Office, Weija - Accra

2012 – 2013, Customer Service Officer

(Industrial Attachment)

Ghana Water Company Limited, Accra

HOBBIES & INTERESTS:

Listening to music, Singing, watching movies

& documentaries, reading; Radio broadcast

journalism, acting & leadership.

NATHALIA KEILA BAIDOO

***********@*****.*** +233********* / +233********* Kasoa, Ghana

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