Strategy Analyst Data

DA ZHANG

* ****** **, ******, ** *****

302-***-**** (cell phone)

Email: *********@*****.***

EDUCATION

MBA (Concentration on IT)

University of Delaware May 2015

EXPERIENCE

Clerk Tao Tech, Newark, DE Sep 2023-Nov 2023

Intake PRT Distributor, New Castle, DE Mar 2023- Aug 2023 Assistant Administrator Tortillawerks, Elkton, MD Oct 2022-Dec 2022 Packer Speeder Solutions, New Castle, DE Sep 2022-Oct 2022 Fraud Strategy Analyst III BOA, Newark, DE Nov 2017-Dec 2020

● Discovered trend patterns and built a model to track it to save at least a million a month

● Discovered and strategized filling up the gap of zero FS band to save 2 million loss

● Applied Decision Tree Modelling to optimize strategy development to achieve 10% fraud dollar rate and 600-799 fraud score band goals

● Strategized Cardinal Console rules to step up 3Ds transaction or fail the transactions from bad merchant

● Validated fraud score distribution in terms of transactional methods of varied recoverability Senior Strategy Analyst SallieMae, Newark, DE Feb 2016-Apr 2017

● Built credit trending model to predict the A/R maturity

● Built underwriting strategy waterfall weight model to perpetuate the A/R movement drivers

● Developed multiple projects to enhance and expand strategic initiatives by balancing credit risk and financial return targets, such as, TSLE, ATP, Grade Level Re-Score, Senior Lender Routing, etc

● Developed predictive attributes performance analysis based on the SO product scorecard model

● Did statistical tests involved with T-test and Anova Tukey sas procedures to test out average fico among driving segmentations

Data Analyst Intern Barclaycard, Newark, DE June 2014-August 2014

● Performed data mining and analysis to measure contributing factors relating to the pay-off of delinquent accounts

● Conducted regression analysis and other statistical analyses to determine how CSAT Score and NPS score impact collection rate, payment, promise kept rate, dollar collected

● Created multiple financial reports utilizing MS Excel for senior management

● Performed audits to measure quality and controls utilizing Oracle

● Built quality reports to identify and compare performance by segmenting Site and Unit, TM and Agent with code enhancements

CERTIFICATIONS Feb 2014

SAS Certified Advanced Programmer for SAS 9 Credential SKILLS

● Database Management: SQL, Microsoft SQL Server 2005, Oracle, DB2, MS Excel, MS Access

● Statistical Packages: SAS on Unix/Windows system ; SAS Enterprise Miner ; Knowledge Studio ; Python NumPy/Pandas/Matplotlib/Scikit-Learn ; Excel (Pivot table, SAS store procedure)

● PowerPoint Presentation Skills

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