Logistics Coordinator Senior
Resume:
TORIAN
SHORT
******.*****@*****.***
TIA Certified Brokerage Professional and Senior Logistics Coordinator, who utilizes my 20+ years of experience to facilitate the successful movement of goods across the country by arranging the logistics and connections necessary for shipping. Excellent communicator adept at negotiating profitable rates, assessing and addressing risk, resolving escalations, fostering excellent customer and carrier relationships, and seeing loads through to sign off. Detail-oriented team player who collaborates with Account Managers and group members to achieve smooth and cost-effective transports. Dependable employee committed to performing with the utmost professionalism.
EXPERIENCE
SENIOR LOGISTICS COORDINATOR
Prosponsive Logistics / C. L. Services, Inc. Hapeville, Georgia
2004-2024
Covered freight in various zones and maintained contact with drivers throughout transit, including pick-up and delivery.
Validated carriers’ qualifications, including insurance and cargo amount, per carrier setup procedures.
Negotiated profitable carrier rates.
Conducted Supplies Management through oral and written reports on carrier problems, competitive activities, and their potential for new services.
Built strong relationships with key contacts to achieve full customer satisfaction.
Prioritized coverage per freight in the system.
Ensured and provided quality service to both internal and external customers.
Participated and provided expertise as a member of the carrier sales department.
Provided competitive market pricing to Account Managers as requested.
Updated Account Managers regarding any possible issues that arose.
Initiated required action for response to Account Manager requests for order changes and communicated to appropriate Manager or Salesperson.
Stayed informed of market conditions, competitive activities, advertising, and promotional trends.
Consistently met and exceeded KPIs, including number of loads and inbound and outbound calls.
Conducted in-person visits to solidify partnerships with core and dedicated carriers.
Actively sourced, maintained, and utilized Core 100 carriers.
Researched carriers outside of Core 100 and TMS using TD Source, Safersys, SaferWatch and other sources.
Provided back-up to other group members.
Answered carrier inquiries as required.
Completed assigned training on time.
RYDER TRANSPORT COMPANY
Logistics Coordinator Atlanta, Georgia
2001-2003
Coordinated freight and ensured the successful completion of Lucent Technology transports.
Assessed load risk, provided solutions, and mitigated transportation issues.
NOVA CORPORATION
Investigative Fraud Analyst Atlanta, Georgia
1999-2001
Assessed credit card risk and fraud.
Investigated suspicious transactions.
Provided excellent customer service.
EDUCATION
BACHELOR OF ARTS CANDIDATE
Delgado Community College and University of New Orleans
1987-1990
SKILLS AND SOFTWARE KNOWLEDGE
ALJEX Transportation and Management Software
Salesforce
TMS (Transportation Management System)
DAT Load Board
Truckstop Load Board
Trucker Tools
Project 44 Supply Chain Software
Safersys
SaferWatch
Microsoft Suite
TIA Watchdog
Conflict Resolution
Negotiation
Problem Solving
AWARDS AND CERTIFICATIONS
Transportation Intermediaries Association
Certified Transportation Broker since 2007
Work from Home Award 2022
Employee Excellent Service Award 2018
Employee of the year 2006
Edmundson Northstar Customer Service Certified 2010
Award of Excellence – Most Positive Attitude 2007
Many Employee-of-the-Month Awards from 2004-2023
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