Customer Service Data Entry
Resume:
bank officer
jared opore
********@*****.***
Personal statement
A highly motivated with extensive experience in client relations administrative and customer service. I have exceptional interpersonal and communication skills with proficiency to promote confidence build and maintain a business/client relationship with punctuality and accuracy as key abilities for performing efficiently and diligently. Employment history
Bank Associate
Platinum - Nairobi
January 2020 - December 2022 (3 years)
Educated new and existing customers about the features and benefits of the bank's products. Assisted in-branch sales initiatives.
Demonstrated knowledge of the bank's policies and procedures. Assisted both internal and external clients with requested transactions such as deposits check to cash opening new accounts and account maintenance.
Assisted in the daily operations of the banking office balancing ATM/night drop maintaining cash vault for the banking office and verifying courier deposits.
Resolved complex client issues. Accepted loan applications for processing. Bank Teller I
Mwalimu Sacco - Kisii
September 2016 - December 2019 (3 years)
Processed daily client transactions including deposits withdrawals money transfers loan payments and selling cashiers checks. Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
Assisted clients with various questions and concerns related to their accounts and bank products. Helped customers open and close checking accounts credit cards savings accounts personal loans and mortgages. Bank Teller II
Barclays Bank - Kisii
June 2013 - August 2016 (3 years)
Quickly established credibility with clients and remembered over 50 names of regulars creating a friendly rapport with customers.
Adhered to strict safe deposit box operations and guidelines. Assisted the supervisor with audits and daily balancing of the vault which exceeded Ksh 10M Organized 200 customer transaction receipts on a daily basis so that they could be properly filed in a timely manner. General Data entry clerk and IT maintenance
Accu Staff Resource Systems Ontario Canada - Scarborough, Ontario, Canada February 2004 - December 2006 (2 years)
Was employed by a temporary agency . Was deployed to different establishments in Markham Scarborough North York areas to offer urgent Data entry services . was also also sent to do general computer maintenance services Education
Diploma
St.Paul's University - Limuru, Kiambu County
Major: Banking and finance
January 2008 - December 2010
skills in auditing banking operations risk management as well as Financial management skills Diploma
Global College - Nairobi
Major: Computer Science
January 1992 - December 1995
Focuses on the development and testing of software and software systems. It involves working with mathematical models data analysis and security algorithms and computational theory. Computer scientists define the computational principles that are the basis of all software.
Kenya certificate of Secondary Education KCSE
Riondonga High School - Kisii
Major:
January 1988 - December 1991
All Subjects were taught from form 1 to Form Form 4 and Examination administered to test the competency of a candidate . Skills
Communication skills. ... Problem solving. ... Customer service. ... Emotional intelligence. ... Numeracy skills. ... Teamwork. ... Organisation and time management. ... Leadership and team management. (10 years)
Additional information
Languages
English (native), French (basic)
Interests
Volunteering and community involvement. ...
Writing. ...
Blogging. ..
Volunteering
North York Hospital Canada
January 2001 - December 2003
Performed all clerical duties entering patient data and guiding them to respective booths for consultation with doctors Awards and Certifications
Award - Employee of the Year
November 2016
Was given me to recognize my IT and renovations to the banking system and making a tremendous impact to customer satisfaction within their organization and the community. Certification - Institute of bankers
June 2013 - Doesn't expire
regulations and requirements met
References
Professor . Obare
Lecturer - Mount Kenya University
****.*****@*****.***
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