Graphic Designer Program Operations
Resume:
Charles Jointer
ad5ywr@r.postjobfree.com
Fairview, OR 97024
ad5ywr@r.postjobfree.com
Dedicated to providing every user with safe and enjoyable activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work. Skilled Recreational Leader with talent for planning and activities. Energetic and driven leader bringing year background in related roles. Ready to leverage experience and abilities to take on challenging new role.
Highly-organized talented in promoting safety, activity engagement and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems. Hardworking Recreational Leader well-versed in creating and directing events on continuous basis. Proficient in budget, safety and administrative concerns. Prepared to offer years' experience to dynamic position with room for career growth.
Experienced Recreational Leader driven to create full and fun-packed calendar. Adept at setting up, promoting and managing all types of activities for community members. Excited to use my abilities in growth-oriented position.
Enthusiastic Recreational Leader highly effective at developing full event schedule meeting both budget and community needs. Service-oriented professional with friendly and adaptable approach. Pursuing new professional challenges with expanding operation. Upbeat attitude extensive background and dedication to providing fun, safe and engaging activities to program participants. Seeking to leverage skills in position with for career advancement. Capable ready to offer knowledge and abilities to challenging role. Familiar with helping people of different ability levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic First Aid and CPR training.
Articulate driven to succeed. Strategic planning and client relationship management expert. Analyst with extensive experience.
Reliable Tree Planter with track record of perfect attendance. Thrives in team-oriented or self- motivated environments. Offers articulate communication skills, both verbal and written. Qualified Mining Engineer with progressive experience managing projects. Adept at planning, coordinating logistics and leading teams to promote timely project delivery. Offering excellent communication and supervision skills.
Results-oriented, strategic sales professional with years in the industry. Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments. Creative Motion Graphic Designer passionate about using visual and audio media to drive engagement. Experience includes industry developing innovative, cutting-edge content for large clients. Excellent communication and coordination skills to deliver projects quickly. Passionate Motion Graphic Designer offering expertise in 2D animation and graphic design. Career includes dynamic leadership experience, including developing creative strategy and building teams. Competitive E-commerce Executive with significant leadership experience in industry. Exceptional history of breaking into new markets and driving market share growth. Motivating team manager with strengths in coaching and mentoring.
Looking to join a growing entrepreneurial organization as part of the Executive team. Outgoing Certified Server Trainer with proven ability to drive sales through excellent customer service. Experienced with training and coaching new servers on sales techniques and menus while multitasking in fast-paced environments.
Dependable Feeder offering years of experience in production and manufacturing settings. Detail- oriented with commitment to safety and quality. Adept at training new employees on processes and procedures.
Resourceful Senior Research Assistant offering years of experience managing various aspects of research projects in from funding and development to data collection and reporting. Ability to train, mentor and manage teams of junior research assistants in study activities. Engaging Certified Server Trainer with years of experience in fine dining. Committed to delivering exceptional guest experiences through timely distribution of delicious food and beverage items. Skilled at coaching and training other servers on menu knowledge. Skills Facilities maintenance
Event planning
Activity coordination
Safety training
Multiple Microsoft apps
Multiple Computer processing systems
#readytowork
Authorized to work in the US for any employer
Work Experience
Case Manager
All Good nw - Portland, OR
May 2022 to Present
Case management is one of the primary services offered to individuals and families experiencing homelessness. Case management as “a range of services provided to assist and support individuals in developing their skills to gain access to needed medical, behavioral health, housing, employment, social, educational, and other services essential to meeting basic human services.” This also includes providing
“linkages and training for the patient served in the use of basic community resources, and monitoring of overall service delivery.”
Case managers work with people and families experiencing homelessness and those who are at risk of homelessness. Case managers identify households of greatest risk and determine the type of support needed to prevent homelessness. They also help clients develop independent living skills, provide support with treatment, and serve as the point of contact between clients and people in their social and professional support systems. To be successful, case managers need the right skills and adequate community knowledge.
Aeration Tech
TruGreen - Portland, OR
August 2019 to Present
Aeration Tech
Planned and executed
Successfully led key projects which resulted in completion. Monitored multiple databases to keep track of all company inventory. Dispatcher
First Transitions Inc - Portland, OR
May 2019 to August 2019
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
Supervised driver dispatching, route planning and vehicle tracking for over drivers. Accurately and efficiently responded to over daily requests. Reviewed routes and daily traffic and weather conditions and adjusted plans to meet daily requirements. Trained over employees on accurate triaging and dispatching procedures while personally handling daily calls.
Scheduled and dispatched over daily roadside assistance calls based on caller locations and available employees.
Maintained current knowledge of all personnel in field and all completed deliveries or delays. Quickly determined locations and needs of hourly callers to accurately send or for assistance. Provided dispatch support for roadside assistance calls. Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
Oversaw investigation and resolution of customer and vendor issues. Evaluated operational records and made scheduling adjustments to maximize efficiency. Lead Cashier
Goodwill - Portland, OR
September 2018 to December 2018
Learned roles of other departments to provide coverage and keep store operational. Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Trained new team members in cash register operation, stock procedures and customer service. Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor. Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Drove sales and add-on purchases by promoting specific item options to customers. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Directed merchandising and signage updates for weekly and seasonal promotional changes. Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands. Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
Delivered customer service training to staff members in an effort to improve overall satisfaction among store patrons.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs. Effectively made change on the cash register, handling payments by cash, credit, debit and personal checks.
Operated equipment to lift and transport stock.
Worked closely with front-end staff to assist customers. Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Inspected checkout areas every and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Filled beverages and delivered food to customers.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy. Trained new employees in cashiering procedures, offering assistance in resolving issues. Distributed new merchandise efficiently to different departments. Collected merchandise from store and searched back-end locations for customer purchases. Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Restocked with silverware, straws, napkins and condiments. Assisted customers to find appropriate products, answered product questions and provided product solutions.
Answered phone calls to assist customers with questions and orders. Accurately handled over of payments daily in cash and credit cards payments for products. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice. Processed customer payments quickly and returned exact change and receipts. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Facilitated change from effectively assisting with employee training without decreasing overall sales. Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Troubleshot and resolved issues with cash registers, card scanners and printers. Filled beverages and delivered food to customers.
Cross-trained in roles in order to provide skilled backup for team members. Properly verified customer identification for alcohol or tobacco purchases. Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system. Processed returned items in accordance with store policy. Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Increased sales % by suggesting specific purchases to customers. Applied conversational abilities to connect with individuals and better serve individual needs. Resolved issues regarding customer complaints and escalated worsening concerns to remediation. Counted product stock to maintain inventory records. Kept check-out areas clean, organized, and well-stocked to maintain attractive store. Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Arranged updated promotional displays.
Received product orders, unloaded merchandise and arranged store stock into appealing displays. Managed product returns professionally and quickly to maintain customer satisfaction. Helped customer locate and select appropriate merchandise throughout store. Restocked with silverware, straws, napkins and condiments. Prepared food, including items.
Service Technician
Flawless Llc - Portland, OR
September 2017 to September 2018
Developed preventive maintenance procedures and schedules for all on-site equipment. Dismantled equipment to access, remove and replace defective parts to maintain operability. Tracked all changes and actions in computer-based documentation system. Provided information to customers regarding repair or service options. Calibrated devices to optimize performance and maintain longevity of equipment. Assessed and identified issues and quickly resolved to restore functionality. Performed service and maintenance tasks.
Operated diverse range of mechanical and manual servicing equipment. Assisted maintenance team with completion of preventive maintenance and unscheduled service needs. Gained equipment knowledge and expertise through research and repair experience. Mentored new employees on equipment operation and maintenance. Installed new systems and components according to service orders and manufacturer instructions. Facilitated new team member training on service processes. Setup and operated mechanical and manual servicing equipment. Demonstrated in-depth understanding of company policies and products. Worked with chemicals and solutions safely according to protocols and OSHA standards. Financial Services Representative
State Of Oregon - Portland, OR
January 2017 to April 2017
Overcame customer objections utilizing consultative approach and established scripted responses. Pursued sales goals with competitive approach and attitude of continuous improvement. Provided fast, knowledgeable service to maintain loyalty and deepen customer relationships. Prevented customers from ending or downgrading services by leveraging knowledge of company services, familiarity with industry competitors and persuasive communication style. Persuaded customers to take advantage of company offerings by utilizing professional telephone skills and extensive knowledge.
Prospected and partnered with interested parties such as to develop investment plans Assessed clients and recommended products and financial strategies to meet needs. Performed extensive analytical calculations, including complete audit of each mutual fund to identify highest possible results.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Assessed individual clients' financial situations to develop strategic financial planning solutions. Gathered required information from customers for settlement reviews and followed up on management determined results.
Delivered informational sales presentations to potential investors to build symbiotic client relationships. Promoted products to individuals and businesses.
Entered member transaction data into online banking software. Utilized talents and expertise to locate customers with aged accounts. Maintained client retention rate by suggesting strategic investment plans based on fixed income and equity investing report evaluations.
Processed sales referrals and promoted bank services and products, resulting in branch sales increase. Maintained confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel. Delivered prompt, accurate and excellent customer service. Loaded consumer loan applications into program.
Collected company information and developed PowerPoint presentations for use in decision-making. Prioritized accounts based on total amount owed and credit bureau reports. Collaborated with legal and accounting counsel to develop marketing strategies for estate and business succession planning insurance.
Maintained extensive Rolodex of corporate sales leads. Processed cash withdrawals.
Worked with potential investors to support IPOs and ensure success. Managed equity and fixed income portfolios risk and performance using simulation. Developed base of clients through networking and seminar marketing. Collected aged credit card debt
Achieved proper compliance and accurate executive level reporting. Minimized total number of delinquent accounts.
Sourced qualified investors for hedge fund, private equity and real estate investment managers. Prepared pitch books, briefs and status reports.
Reviewed company data on schedule to update comparable files. Built productive relationships with stakeholders, including to continually develop new business. Examined checks for identification and endorsement. Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
Supplied tellers with coin and currency as needed. Balanced daily cash deposits and vault inventory with zero error rate. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Opened new customer accounts, including checking, savings and lines of credit. Secured payments by following up with customers which disregarded promise to pay. Monitored and tracked securities transactions, fund transfers, margin accounts and option trading. Delivered presentations to key decision makers
Managed charge-off credit card accounts.
Established new customer accounts including checking, savings, lines of credit and loans. Processed treasury, tax and loan payments.
Supervised preparation of documents, financial models, and presentations. Managed opening and closing times for the main branch. Forecasted trends by organizing data and creating Excel-based financial models. Prepared daily branch invoices.
Respite Caregiver Established, identified and assessed event goals and intended outcomes
Greater New Hope Church & Ministries - Portland, OR November 2016 to January 2017
Portland, OR Respite Caregiver Established, identified and assessed event goals and intended outcomes. Developed and implemented activities for members.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
Helped participants enjoy activities while ensuring adherence to protocol. Planned, organized, facilitated and promoted diverse recreational programs. Protected safety of every person enjoying recreational activities by enforcing disciplined and consistent policies.
Created and led safety training workshops for employees. Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
Diversified recreational offerings by building and overseeing programs. Advertised for upcoming events to promote engagement and involvement. Organized and lead variety of small and large group activities, including activities. Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Oversaw event calendar and planning for area projects. Mediated conflicts between campers
Organized and lead activities such as groups.
Adjusted activity plans to better engage users of differing ability or interest levels. Developed events and programs in consideration of needs, abilities and interests of participants. Maintained facilities, grounds and equipment to ensure community safety and attract attention. Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
Set up decorations, equipment and food service stands for various entertainment activities. Attained facility targets, including revenue goals and member retention rates. Education and Training 06/2000
Education
High School Diploma
Jefferson High School −Portland - Portland, OR
Skills
• Customer Service
• Call Center
• CSR
• Customer Support
• Communication skills
• Microsoft Word
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